Can't upload pix ... is there such a thing as a status report for smugmug??

deckeda

Kinda makes it difficult to know if the problem is on my end or smugmug's. :rolleyes

The day I signed up I uploaded some pix using the smugmug uploader (I run Tiger). Today I get no joy. These are all JPEGs. The uploader times out (none get transferred) and when I go to the Java upload page nothing is there --- just a blank smugmug page; the applet doesn't start.

Everything is up to date.

{JT}

I am using Tiger and the standalone/iphoto uploader works fine, is that the one you are referring to not working? The java uploader on the website has been broken off and on for a while, since Apple can't seem to implement their JVM correctly

deckeda wrote:

Kinda makes it difficult to know if the problem is on my end or smugmug's.

The day I signed up I uploaded some pix using the smugmug uploader (I run Tiger). Today I get no joy. These are all JPEGs. The uploader times out (none get transferred) and when I go to the Java upload page nothing is there --- just a blank smugmug page; the applet doesn't start.

Everything is up to date.

deckeda

{JT} wrote:

I am using Tiger and the standalone/iphoto uploader works fine, is that the one you are referring to not working?

Yes, the standalone app is what I'm referring to.

More info:
The first time I used it, about a week ago, when I clicked on the "Files" tab it had me log in, then I could upload. Today when I launched it and clicked the "Files" tab, it paused a bit but didn't ask me to login. I could tell that I was logged in however because it went right to a new (empty) gallery I just created. But like I said, it just times out after a while. Guess I'll send a note to tech help tomorrow ... :cry

: Update: I got it. Or rather, it seems to work now. After the upload that gallery showed 4 photos that partially transferred so I deleted them. A bit of better feedback via the standalone app would have been nice.

{JT}

We have a new updated version of the standalone app that should go out for testing soon. I am also working on an uploading Tiger widget (although rather slowly).

deckeda wrote:

Yes, the standalone app is what I'm referring to.

More info:
The first time I used it, about a week ago, when I clicked on the "Files" tab it had me log in, then I could upload. Today when I launched it and clicked the "Files" tab, it paused a bit but didn't ask me to login. I could tell that I was logged in however because it went right to a new (empty) gallery I just created. But like I said, it just times out after a while. Guess I'll send a note to tech help tomorrow ... :cry

: Update: I got it. Or rather, it seems to work now. After the upload that gallery showed 4 photos that partially transferred so I deleted them. A bit of better feedback via the standalone app would have been nice.

deckeda

{JT} wrote:

We have a new updated version of the standalone app that should go out for testing soon. I am also working on an uploading Tiger widget (although rather slowly).

If you'd like another tester perhaps I can be a guinea pig for both. Lemme know.

Even though I only use iPhoto as a cataloger (I never upload from it directly because everything is either unretouched, PSD or RAW) smugmug would gain good press and usage from Mac users if a proper iPhoto plugin was available --- something I'm sure that's been considered already.

Baldy

I'm going to be testing the new one this afternoon and if it's solid enough for more testing, I'll post a link here.