Watermark Problems

mhthompsmhthomps Registered Users Posts: 16 Big grins
edited May 25, 2009 in SmugMug Support
First - let me say that I've searched for this issue on the forums and tried several different fixes, but it get's stranger.

I've created 10 watermarks with a signature (5 different colors in 2 corners).

For this ( http://www.mtjrphotos.com/gallery/8315940_uXZnv/1/544760420_h6pzB ) gallery, I wanted some of the LIGHTBLUE watermarks to go on the bottom right and some on the bottom left. I activated the watermark from the customize gallery after I uploaded the pictures. I then used the gallery tools menu --> many photos section --> watermark

I selected the ones I wanted for the bottom left and hit the watermark button. I then closed the browser, went back to the gallery and repeated this but using the other corner and the appropriate watermark.

At this point (a couple of hours later), only some of my images have a watermark and most of them have the wrong one.

Any help would be much appreciated. I don't want to go through the whole process of applying to older galleries until I get the process down.

Thanks and happy Memorial Day,
Michael

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 25, 2009
    They'll process, sometimes it takes a little while depending on our load. Just to be clear, you can only have one watermark on the photo at a time :)
  • mhthompsmhthomps Registered Users Posts: 16 Big grins
    edited May 25, 2009
    Andy wrote:
    They'll process, sometimes it takes a little while depending on our load. Just to be clear, you can only have one watermark on the photo at a time :)

    As much as I love graffiti, there's a time and a place :)

    What is the max wait time before I should assume something else is holding it up?

    Thanks,
    Michael
  • tznal94931tznal94931 Registered Users Posts: 10 Beginner grinner
    edited May 25, 2009
    watermarking ...
    Clarification ... the way I read the original post was that he wanted some photos to have one type watermark, and other photos to have a different one. You (Andy) then responded that there can be only one watermark "on the photo" at a time. I didn't think that was the issue ... the issue was the timing, and photo's having the wrong watermark.

    Did you mean that each user can only have one watermark for ALL photos, or was there more to the answer that wasn't included?

    Can some photos have one watermark and others have another one?

    Lastly, how long after photos are uploaded should it be reasonable to expect watermarks to be in place? Sounds like if a customer happened to check in earlier than that, they could view and potentially obtain a photo without the watermark and protection.ne_nau.gif
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 25, 2009
    tznal94931 wrote:
    Did you mean that each user can only have one watermark for ALL photos, or was there more to the answer that wasn't included?
    No, there's no limit to number of watermarks used.

    Can some photos have one watermark and others have another one?
    Yes!

    Lastly, how long after photos are uploaded should it be reasonable to expect watermarks to be in place? Sounds like if a customer happened to check in earlier than that, they could view and potentially obtain a photo without the watermark and protection.ne_nau.gif
    Typically within minutes. If you're concerned about this, then leave the gallery locked until your watermarks are as you want them.
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