Simple uploader problems
emiliewasmyeve
Registered Users Posts: 127 Major grins
I've been using the simple uploader seamlessly for a couple of years. However, recently, I've been have some real problems. 7 or 8 photos will upload and then it'll freeze. This keeps happening over and over with different galleries, different photos and after I restart my computer.
I realize that this may be a PC problem. How can I uninstall/reinstall the uploader? Where can I find that on my PC to delete and reinstall?
Any advice would be appreciated!
I realize that this may be a PC problem. How can I uninstall/reinstall the uploader? Where can I find that on my PC to delete and reinstall?
Any advice would be appreciated!
0
Comments
If that doesn't help, give our new uploader a try and see if that one works for you. Here's how to use it.
If you keep having problems with it as well, it might be a connection issue or something else. Best write in to our helpdesk with all the details.
Sebastian
SmugMug Support Hero
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The MoxieBlog
Instead of using the "Simple Uploader", try their new uploader. In the URL, change "&applet=9" to "&applet=10". I've been using that new uploader and love it. NOTE: it is still in test phase, I guess; but works much better than the "Simple Uploader", seems as reliable as the old reliable "Drag & Drop" (for me at least).
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Sebastian
SmugMug Support Hero