maximum Smugmug upload speed

jchinjchin Registered Users Posts: 713 Major grins
edited May 30, 2009 in SmugMug Support
Curious, what is Smugmug's maximum upload speed?

I have a 20mbps FiOS upstream, but cannot seem to upload photos to Smugmug at anything better than 3.5-4mbps.

Even http://smugmug.speedtest.net gave this result:
483858745.png

A test to San Diego gave these results:
483863268.png

Are we limited to 4mbps uploading speed?
Johnny J. Chin ~ J. Chin Photography
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Comments

  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited May 29, 2009
    You can do multiple uploads at once and probably saturate your upload link that way.
    --John
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  • jchinjchin Registered Users Posts: 713 Major grins
    edited May 29, 2009
    jfriend wrote:
    You can do multiple uploads at once and probably saturate your upload link that way.

    Do you mean having multiple upload pages open at the same time to upload to the same gallery? Wouldn't that mess up something?
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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 29, 2009
    We do not throttle any uploading. It's purely your ISP's route from you to us that determines that speed.
    Andy

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  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited May 29, 2009
    Andy wrote:
    We do not throttle any uploading. It's purely your ISP's route from you to us that determines that speed.
    He could be seeing the max speed that your web servers can process a single image upload stream though. It might or might not have anything to do with the route.
    --John
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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 29, 2009
    jfriend wrote:
    He could be seeing the max speed that your web servers can process a single image upload stream though. It might or might not have anything to do with the route.
    We don't have a max speed set, John. I'm sorry.
    Andy

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  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited May 29, 2009
    Andy wrote:
    We don't have a max speed set, John. I'm sorry.
    I'm not talking about an artificial limit you impose. I'm talking about the rate that the servers can process a single upload stream. They have a speed at which they go for one upload stream no matter how fast bytes are thrown at them. It involves receiving the bytes, writing things to disk, adding them to queues, sending them off the S3, etc... That has max speed that it can go. We don't know what that is. It might be much faster than we're talking about here so the route to it would be the bottleneck or he could be seeing how fast the web server goes for one upload stream. That's all I was trying to say.
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  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited May 29, 2009
    I have personally uploaded files from inside our datacenter. Of course you are right: there is a max speed somewhere. But he is nowhere close to it.

    My uneducated guess is that you are being given a different, slower route to San Jose than to San Diego, jchin. Here is mine from SmugMug HQ (I think it breaks the test at this speed).

    484189792.png
    SmugMug Product Manager
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited May 29, 2009
    Sheaf wrote:
    I have personally uploaded files from inside our datacenter. Of course you are right: there is a max speed somewhere. But he is nowhere close to it.

    My uneducated guess is that you are being given a different, slower route to San Jose than to San Diego, jchin. Here is mine from SmugMug HQ (I think it breaks the test at this speed).

    484189792.png
    Good to know. Thanks.
    --John
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  • jchinjchin Registered Users Posts: 713 Major grins
    edited May 30, 2009
    Sheaf wrote:
    I have personally uploaded files from inside our datacenter. Of course you are right: there is a max speed somewhere. But he is nowhere close to it.

    My uneducated guess is that you are being given a different, slower route to San Jose than to San Diego, jchin. Here is mine from SmugMug HQ (I think it breaks the test at this speed).

    484189792.png

    Come on ... let's be for real. You are on the LAN!
    I am talking about coming in from outside your firewall/router. Do you have some sort of bandwidth limit per incoming IP address? It seems to be somewhere below 4Mbps as far as I can tell from my uploads and speedtests. I am pretty sure it is not per TCP session because I tried to upload from 2 separate browsers and my aggregate upload speed is still under 4Mbps to Smugmug. I have been able to FTP to other servers at almost 20Mbps.
    Johnny J. Chin ~ J. Chin Photography
    Facebook ♦ Flickr ♦ SmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
  • bwgbwg Registered Users, Retired Mod Posts: 2,119 SmugMug Employee
    edited May 30, 2009
    jchin wrote:
    Come on ... let's be for real. You are on the LAN!
    I am talking about coming in from outside your firewall/router. Do you have some sort of bandwidth limit per incoming IP address? It seems to be somewhere below 4Mbps as far as I can tell from my uploads and speedtests. I am pretty sure it is not per TCP session because I tried to upload from 2 separate browsers and my aggregate upload speed is still under 4Mbps to Smugmug. I have been able to FTP to other servers at almost 20Mbps.
    Actually he's not "on the LAN"...just really close to the datacenter on an insane connection. No backdoors or hidden passages.

    here's mine:
    485091562.png
    Pedal faster
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