Control Panel Issues

david1707david1707 Registered Users Posts: 6 Beginner grinner
edited June 5, 2009 in SmugMug Support
Lately it seems that whenever I check my control panel none of the information is there. I can see my overall stats, but can't click through to the galleries to see individual photo traffic. The Homepage tab has all your headers but none of my info in them. This happens alot. Can my firewall be causing this? How can I fix it? I tried doing a search on this subject but couldn't find anything I could use.

Thanks,

David

Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited June 5, 2009
    david1707 wrote:
    Lately it seems that whenever I check my control panel none of the information is there. I can see my overall stats, but can't click through to the galleries to see individual photo traffic. The Homepage tab has all your headers but none of my info in them. This happens alot. Can my firewall be causing this? How can I fix it? I tried doing a search on this subject but couldn't find anything I could use.

    Thanks,

    David
    Hi David,

    Sorry about your troubles. Could you try clearing your browser cache and then close and restart your browser?
    If you still have problems, let us know which browser version and operating system you use.
    Do you have any firewall, anti-virus or internet security software running? If so, what software?

    Also include a link to your site so that we can actually take a look.

    Thanks,
    Sebastian
    Sebastian
    SmugMug Support Hero
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