Serious problem about the picture shown on the Smugmug gallery.
min.xie
Registered Users Posts: 2 Beginner grinner
Good evening,
I just sent the following mail to Smugmug support.
~~~
Hi,
We here are from a local Dallas photography club. Many members are users of Smugmug from some years.
Recently we noticed that the picture display quality of the "Smugmug" gallery style is not acceptable.
The following example is based on 1920x1200 display with browser window maximized.
Example, one of mine, http://minxie.smugmug.com/popular/4/339926449_33tXL#339926449_33tXL
The big picture on the right is stretched from "XL" thumb pictures from my original one. And it looked so blurred and not crispy at all.
The XL size thumb: http://minxie.smugmug.com/photos/339926449_33tXL-L-2.jpg
My Original size: http://minxie.smugmug.com/photos/339926449_33tXL-O-2.jpg
If you view the above 2 pictures, you can see the physical size difference is huge. Hence, it's not hard to
figure out why the picture on the gallery view looks so low image quality after been stretched.
Please fix this problem. Most important, please try to use the biggest picture from the user. And please, DO NOT
use stretching to gain larger display on the screen. It's ugly. If the maximum size of the original picture is not
as big as your program required to fill up the screen, please just display the maximum possible original picture!
~~~
Frankly we are pretty upset to see this. Please fix it Smugmug!
I just sent the following mail to Smugmug support.
~~~
Hi,
We here are from a local Dallas photography club. Many members are users of Smugmug from some years.
Recently we noticed that the picture display quality of the "Smugmug" gallery style is not acceptable.
The following example is based on 1920x1200 display with browser window maximized.
Example, one of mine, http://minxie.smugmug.com/popular/4/339926449_33tXL#339926449_33tXL
The big picture on the right is stretched from "XL" thumb pictures from my original one. And it looked so blurred and not crispy at all.
The XL size thumb: http://minxie.smugmug.com/photos/339926449_33tXL-L-2.jpg
My Original size: http://minxie.smugmug.com/photos/339926449_33tXL-O-2.jpg
If you view the above 2 pictures, you can see the physical size difference is huge. Hence, it's not hard to
figure out why the picture on the gallery view looks so low image quality after been stretched.
Please fix this problem. Most important, please try to use the biggest picture from the user. And please, DO NOT
use stretching to gain larger display on the screen. It's ugly. If the maximum size of the original picture is not
as big as your program required to fill up the screen, please just display the maximum possible original picture!
~~~
Frankly we are pretty upset to see this. Please fix it Smugmug!
0
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That's called excellent customer service and R&D team!