banner image gone

buffaloworks

I looked at my page the other day and did not register that our banner was missing, but I did notice a small square that said image missing that was places above our navbar. I went in today and realized what image was missing. I though maybe I had hosted the image elsewhere and that there was a problem with where it was. But I looked at our customization and it should be here. The gallery that it was in is here, but there are 2 banner images that are listed, but the only image showing in the gallery for them is a 'smugmug image missing'. Where did my banner images go? I know I can upload them again, but do I need to worry now about images just disappearing?

thanks for any help or answers to this issue

** none of the smugmug help links are working right now, they are returning a timeout message.

buffaloworks

Well, I just re-uploaded our banner and plugged in the image number in the customization page. At least the "image missing" is gone, but there is no banner at all. I did clear my cache to make sure it just wasn't showing in my browser.

Jeffro

buffaloworks wrote:

Well, I just re-uploaded our banner and plugged in the image number in the customization page. At least the "image missing" is gone, but there is no banner at all. I did clear my cache to make sure it just wasn't showing in my browser.

My banner is suddenly smaller and offset to the left....so I feel your pain.

buffaloworks

Jeffro wrote:

My banner is suddenly smaller and offset to the left....so I feel your pain.

I had the link wrong, apparently the link format changed a bit. However it is now larger than before, I had to change the size because instead of resizing the image it was cutting it off. (It should be the exact image I uploaded originally) I waded through the customization when I first designed the site and I don't remember what is where any more.