Order Question

RBrogenRBrogen Registered Users Posts: 1,518 Major grins
edited June 8, 2009 in SmugMug Pro Sales Support
I had a customer order 2 8x10 prints, 2 sets of Coasters and 2 15oz mugs SM Order#1030428 and when I check the Pro sales I only see the 8x10 prints. Is there another place that shows the merchandise order?

Thanks,
Randy
Randy Brogen, CPP
www.brogen.com

Member: PPA , PPANE, PPAM & NAPP

Comments

  • KhristenKhristen Registered Users Posts: 83 Big grins
    edited June 8, 2009
    RBrogen wrote:
    I had a customer order 2 8x10 prints, 2 sets of Coasters and 2 15oz mugs SM Order#1030428 and when I check the Pro sales I only see the 8x10 prints. Is there another place that shows the merchandise order?

    Thanks,
    Randy


    Is your merchandise set above the smugmug price? If so you should see it in the sales section. If not raise it a penny and it will show up next time.
  • RBrogenRBrogen Registered Users Posts: 1,518 Major grins
    edited June 8, 2009
    Khristen wrote:
    Is your merchandise set above the smugmug price? If so you should see it in the sales section. If not raise it a penny and it will show up next time.

    Thanks Khristen. I had just checked and realized that my default pricing didn't have any adjustment to the Merchandise on that gallery...oh well. I've fixed it now.

    Thanks
    Randy Brogen, CPP
    www.brogen.com

    Member: PPA , PPANE, PPAM & NAPP
  • KhristenKhristen Registered Users Posts: 83 Big grins
    edited June 8, 2009
    RBrogen wrote:
    Thanks Khristen. I had just checked and realized that my default pricing didn't have any adjustment to the Merchandise on that gallery...oh well. I've fixed it now.

    Thanks

    it s a recurring theme lately. I had the same questions once. Congrats on the sale though!
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