Can't log in?

happysmileylady

I couldn't get logged in yesterday. I reset my password, then changed it, everything seemed to work fine. Then this morning, it won't let me log in again. I can reset my password, but I would rather not do that...anyone else having this problem?

rnrjosh

happysmileylady wrote:

I couldn't get logged in yesterday. I reset my password, then changed it, everything seemed to work fine. Then this morning, it won't let me log in again. I can reset my password, but I would rather not do that...anyone else having this problem?

Hi,

There's a few things you can try. First, try actually clicking the login button after you enter your password instead of hitting the enter key. This seems to work for some users. If this still isn't working, it could be that your browser isn't accepting cookies. Check your browser settings to make sure cookies are enabled. Also, it's possible that you have some sort of cookie-blasting security software that could be blocking/deleting the browser cookies.

If you need help checking your browser settings, let us know what operating system and browser you're using, and we can provide instructions for you. I hope this helps!