New pro account, I'm lost already!

cluelesslouie

I decided to go for a pro account so I could start to set my own pricing, and wanting something a little more professional looking for the clients.

I was succsessful at paying for the account, getting a domain name, but now my domain name does not show up anywhere, I cannot find where to set prices up, I customized and all that came up were the nav bar titles, can't figure how to put info in there.

I am going to give up, this will never happen for me, it sounded like it would be easy, but it is not for me. What do I do now?:dunno

Andy

cluelesslouie wrote:

What do I do now?

Don't give up, we'll help you. First, can you please tell us your website?

gerbilthemistake

Im new too but only have a power user gallery. i tried the instructions listed here first http://dgrin.smugmug.com/gallery/2160039 and eventually just used a bit of that and also the easy customization option. it is a bit nervewracking and i am still stuck fixing my guestbook but i think it'll be worth it. good luck just be patient

schmoo

Hi cluelesslouie,

As gerbil said, hang in there! We're really sorry to hear that it's been frustrating but we are pretty confident that if you take your time and make sure to ask for help, you'll get a site that works great for you.

After a little detectivework, I think I see your site here, is this correct?

http://cindylou62.smugmug.com/

If so, you're off to a great start! You do have a header as well as a nav bar, but I see that your page title (in pink) is just the same font size. In the Easy Customer, just click on the Header line and make sure to increase the font to something greater than the 14 point that it currently is so that it stands out.

If you want to design your own banner image, you can always do that and upload it to your Site Files gallery, then have the Easy Customizer use that instead of the pink text.

Domain name help can be found right here: http://www.smugmug.com/help/professional-accounts

But of course if you want our domain experts to help get that set up for you, please write the heroes at the help desk. http://www.smugmug.com/help/emailreal

Custom pricing is found in each gallery's Tools button. Just open up any gallery, click on Tools > This gallery > Set pricing and you'll be taken to a whole new area. You can set the gallery-level pricing, or your portfolio (default) pricing. We suggest you start with Portfolio so that you don't have any unpriced galleries to worry about, but that's up to you.

http://www.smugmug.com/help/print-pricing

Again, please hang in there and just take it step by step. If you're up for more reading, Andy's Fast Start is a great place to look at for new Pros:

http://www.smugmug.com/help/pro-start

And of course, ping us here or via email if you ever get stuck or need more help. Good luck!