I Think I Broke SmugMug...

jandrewnelsonjandrewnelson Registered Users Posts: 300 Major grins
edited June 21, 2009 in SmugMug Support
...but I hope not.

My slide show on my home page has quit working. Can anyone help me kickstart it?

Blessings
Jerry Nelson
www.meesoon.smugmug.com

Comments

  • AllenAllen Registered Users Posts: 10,014 Major grins
    edited June 21, 2009
    ...but I hope not.

    My slide show on my home page has quit working. Can anyone help me kickstart it?

    Blessings
    Jerry Nelson
    www.meesoon.smugmug.com
    It's running here with IE6 and Firefox, get it solved?
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • jandrewnelsonjandrewnelson Registered Users Posts: 300 Major grins
    edited June 21, 2009
    Allen wrote:
    It's running here with IE6 and Firefox, get it solved?

    No, I haven't. And I know Andy is gonna kill me for breaking SmugMug!

    Blessings
    Jerry
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 21, 2009
    Your site is working fine for us in all supported browsers. Can you please clear your browser's cache, close and reopen it and try again?
  • jandrewnelsonjandrewnelson Registered Users Posts: 300 Major grins
    edited June 21, 2009
    Andy wrote:
    Your site is working fine for us in all supported browsers. Can you please clear your browser's cache, close and reopen it and try again?

    Stupid question #1. How do I clear my browser's cache?

    Thanks!
    Jerry
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 21, 2009
    Stupid question #1. How do I clear my browser's cache?

    Thanks!
    Jerry

    http://www.smugmug.com/gallery/3232576

    To clear your cache in Internet Explorer 7, click on "Tools". It's in the top right corner of the browser. Then select "Internet Options". That's going to open a new window with some options. Make sure that the "General" tab is selected. Then click on "Delete..." under the Browsing History section. That will bring up another window. Locate the "Delete Files..." button and click on that.
  • jandrewnelsonjandrewnelson Registered Users Posts: 300 Major grins
    edited June 21, 2009
    Andy wrote:
    http://www.smugmug.com/gallery/3232576

    To clear your cache in Internet Explorer 7, click on "Tools". It's in the top right corner of the browser. Then select "Internet Options". That's going to open a new window with some options. Make sure that the "General" tab is selected. Then click on "Delete..." under the Browsing History section. That will bring up another window. Locate the "Delete Files..." button and click on that.

    Whew! That did the trick!

    Thanks
    Jerry
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