my smugmug page won't open

NetgardenNetgarden Registered Users Posts: 829 Major grins
edited June 25, 2009 in SmugMug Support
Hi, I spent about 45 min. this afternoon trying to figure out why my own page won't open, nor the photos. I could only get to this point via google.

My web is working for everything except my smugmug galleries. I dumped my cookies, tried through google instead of my saved link, to no avail. I use IE 6.0,2.

I hunted thru the posts here and I see you fixed a problem today possibly regarding IE6? Could it be that? Finally got my page open earlier, so I left for the day. Now this evening it won't open again. At the bottom of the blank white page no url, just "detecting proxy settings", but it never opens. [it also has no url in the addy bar. The action cancels and says IE can not link to the page.
Thnx for any help on this.
P.S. the Irvine smugmug meeting was awesome/200 people there!

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 24, 2009
    Your site works fine for us in IE6. Please try clearing your browser cache, Linda?http://www.smugmug.com/gallery/3232621

    To clear your cache in IE6, click on "Tools" and select the "Internet Options..." That will open up a new window. Select the "General" tab. You'll see a Delete Files in the middle of the window. Internet Explorer calls Cache: "Temporary Internet Files". Just click on the "Delete Files" button.

    Oh and upgrade to IE7 or IE8 or better yet, Firefox!
  • NetgardenNetgarden Registered Users Posts: 829 Major grins
    edited June 25, 2009
    thnx Andy, I forgot to delete all the files. It's working now. Kudos to you guys. thumb.gif I'll hold off on IE 8 for now.rolleyes1.gif
    Andy wrote:
    Your site works fine for us in IE6. Please try clearing your browser cache, Linda?http://www.smugmug.com/gallery/3232621

    To clear your cache in IE6, click on "Tools" and select the "Internet Options..." That will open up a new window. Select the "General" tab. You'll see a Delete Files in the middle of the window. Internet Explorer calls Cache: "Temporary Internet Files". Just click on the "Delete Files" button.

    Oh and upgrade to IE7 or IE8 or better yet, Firefox!
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 25, 2009
    Netgarden wrote:
    I'll hold off on IE 8 for now.rolleyes1.gif

    Unless you're on a work computer shackled by an IT department, for goodness' sake, WHY? ear.gif
Sign In or Register to comment.