No gallery images in owners view

dschulpiusdschulpius Registered Users Posts: 5 Beginner grinner
edited June 30, 2009 in SmugMug Support
Hi all,

I'm using Firefox 3.0.11 and am having a problem. No images are showing up in any of my galleries while in the owners view. When I switch over to visitors view they all appear. This only happens with Firefox. When I use IE everything works nicely. Any ideas? I think I cleared the browser cache but not sure if I did it right. I went into the Cache folder under Mozilla Firefox/ profiles folder and deleted everything.

Comments

  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited June 28, 2009
    We can't help you without a link to your site.
    --John
    Homepage • Popular
    JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
     Always include a link to your site when posting a question
  • dschulpiusdschulpius Registered Users Posts: 5 Beginner grinner
    edited June 28, 2009
    Ok, sorry. Here it is: www.dreampins.smugmug.com

    Everything should look good to you. I only see this happening when I'm logged in and in Owners View.

    Thanks, Dave
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited June 28, 2009
    dschulpius wrote:
    Ok, sorry. Here it is: www.dreampins.smugmug.com

    Everything should look good to you. I only see this happening when I'm logged in and in Owners View.

    Thanks, Dave
    I can't see anything that would cause a problem. Of course, I can't see owners view. I'd suggest you clear your browser cache and restart Firefox.
    --John
    Homepage • Popular
    JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
     Always include a link to your site when posting a question
  • dschulpiusdschulpius Registered Users Posts: 5 Beginner grinner
    edited June 28, 2009
    Thanks for the tip but I did that already and with no change.

    Dave
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited June 28, 2009
    dschulpius wrote:
    Thanks for the tip but I did that already and with no change.

    Dave
    Then, I'd suggest contacting Smugmug support directly at http://www.smugmug.com/help/emailreal because they can see your account in the logged in condition.
    --John
    Homepage • Popular
    JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
     Always include a link to your site when posting a question
  • dschulpiusdschulpius Registered Users Posts: 5 Beginner grinner
    edited June 28, 2009
    Hey, that's a good idea. I'll give it a try tomorrow and post back here.

    Thanks, Dave
  • dschulpiusdschulpius Registered Users Posts: 5 Beginner grinner
    edited June 30, 2009
    Smugmug customer support rocks! They worked on this problem all afternoon yesterday and got back to me in the late afternoon with a solution. Seems I had put a flaky Java script for some Back and Forward buttons I had on eash gallery page. He showed me how to remove them and even wrote an new one for me that would work properly. Thanks guys!
  • richWrichW Registered Users Posts: 941 Major grins
    edited June 30, 2009
    dschulpius wrote:
    Smugmug customer support rocks! They worked on this problem all afternoon yesterday and got back to me in the late afternoon with a solution. Seems I had put a flaky Java script for some Back and Forward buttons I had on eash gallery page. He showed me how to remove them and even wrote an new one for me that would work properly. Thanks guys!
    You're Welcome....thumb.gif
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