Manual entry of quantities on Buy Photo Page doesn't register

MambaJack

If users choose the + sign to add a qty and the items are added without any problems, but if they type a number in manually, they see zero items in their basket on the next page. So, items are not being added and it has caused confusion enough that we are getting calls about it.



If they go back and use the plus sign and get the system to recognize the qty, it will then allow them to put other numbers in manually, by typing it into the box.



dave

docwalker

Dave, can you let us know what browser you are seeing this in? I will check too and see if I can replicate.

--Doc