Watermark changed to proof - and I didn't do it

DogdotsDogdots Registered Users Posts: 8,795 Major grins
edited July 6, 2009 in SmugMug Support
It happend again. I'm adding photos to my site and find that the watermark has been changed to Proof without me changing it. This time I've left it alone so you can take a look at it. I've seen it 3 times today, but fixed the first 2 -- this time I won't correct it till you can figure out why this is happening.

You will see my previous dowloaded photos are with the right watermark. Only the two I downloaed have the proof marking. And when I check my gallery settings I find it is changed to Proof...again I'm not changing it.

http://dogdotsphotography.smugmug.com/gallery/4156403_aDHfR#583630856_pScZy

Thanks :D

Comments

  • PhyxiusPhyxius Registered Users Posts: 1,396 Major grins
    edited July 6, 2009
    Hi,

    My name is Christina and I'm a Support Hero at SmugMug. We're sorry you're having trouble with the watermarking tool.

    When you add photos to a gallery they'll upload with the watermark you have selected in the customize window. Here's a screen grab of the field that needs to be set.

    583684110_PbHZb-L.jpg

    I hope this helps. If you have any questions you can email us at help@smugmug.com , we are always happy to help.

    Regards,
    Christina
    Christina Dale
    SmugMug Support Specialist - www.help.smugmug.com

    http://www.phyxiusphotos.com
    Equine Photography in Maryland - Dressage, Eventing, Hunters, Jumpers
  • DogdotsDogdots Registered Users Posts: 8,795 Major grins
    edited July 6, 2009
    Phyxius wrote:
    Hi,

    My name is Christina and I'm a Support Hero at SmugMug. We're sorry you're having trouble with the watermarking tool.

    When you add photos to a gallery they'll upload with the watermark you have selected in the customize window. Here's a screen grab of the field that needs to be set.

    583684110_PbHZb-L.jpg

    I hope this helps. If you have any questions you can email us at help@smugmug.com , we are always happy to help.

    Regards,
    Christina


    I think you might of misunderstood me as I know how to set the watermarks on smug. What I'm saying is that all my galleries were set for my own watermark, but for some reason they have changed without my doing.

    If you notice in the link I sent you the first two photos have the Proof watermark while my others have my own. I didn't change it to Proof...something else did and the first two are the ones I just downloaded today. I have downloaded into many different galleries today and some galleries retained the setting I set for my watermark while others have not.

    Any reason for this?
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 6, 2009
    Dogdots wrote:
    Any reason for this?
    Hi Mary, we didn't change your watermarks, I'm sorry. Did you use a quick setting, recently? ear.gif
  • DogdotsDogdots Registered Users Posts: 8,795 Major grins
    edited July 6, 2009
    Andy wrote:
    Hi Mary, we didn't change your watermarks, I'm sorry. Did you use a quick setting, recently? ear.gif

    Quick setting?
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