Photo Colors Rendering Wrong

GwagDesignsGwagDesigns Registered Users Posts: 158 Major grins
edited September 1, 2009 in Bug Reporting
One more proble, im noticing now. Ive taken all color calibration software off, and My screen is showing things how they were before, so it looks ok. However the problem lies in the below examples. the image has been exported directly to Smugmug from lightroom. In IE, both examples look fine. In Flock, both fine. In firefox 3.5, the first one looks desaturated and the second looks normal to me. Both are the same picture, just different sizes?

Desaturated
http://www.gwagdesigns.com/photos/593097434_Qswx5-O.jpg

Normal
http://www.gwagdesigns.com/photos/593097434_Qswx5-L.jpg

The orignal thread where this spawned from:

http://dgrin.com/showthread.php?t=136109
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Comments

  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited July 17, 2009
    GwagDesigns wrote:
    One more proble, im noticing now. Ive taken all color calibration software off, and My screen is showing things how they were before, so it looks ok. However the problem lies in the below examples. the image has been exported directly to Smugmug from lightroom. In IE, both examples look fine. In Flock, both fine. In firefox 3.5, the first one looks desaturated and the second looks normal to me. Both are the same picture, just different sizes?

    Desaturated
    http://www.gwagdesigns.com/photos/593097434_Qswx5-O.jpg

    Normal
    http://www.gwagdesigns.com/photos/593097434_Qswx5-L.jpg

    The orignal thread where this spawned from:

    http://dgrin.com/showthread.php?t=136109
    Smugmug currently has a problem where they are not including color profiles on all sizes. They say it has been fixed internally, but I've not heard that the fix has gone live yet. Different colors on different sizes would be because of this problem of theirs.
    --John
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  • GoyaAdoboGoyaAdobo Registered Users Posts: 4 Beginner grinner
    edited July 24, 2009
    I've got the same problem with Firefox 3.5+

    Many of my photos appear as if they've had sepia and darkening (but not in the thumbnails) in Firefox 3.5, but not in IE or earlier Firefox versions. I'm very worried that potential customers are seeing these supersaturated photos instead of what's really there. If I download any of them, even with Firefox 3.5, and preview in file explorer, they look fine, so it's obviously something to do with how FF 3.5 is rendering those images for viewing.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 24, 2009
    GoyaAdobo wrote:
    I've got the same problem with Firefox 3.5+
    This is not the same issue, I'm sorry. FF 3.5 is 'color aware' and is displaying the images properly. Tell us your workflow, and also give us an example image that is showing this issue to you, we'll help!
    Andy

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  • GoyaAdoboGoyaAdobo Registered Users Posts: 4 Beginner grinner
    edited July 24, 2009
    Andy wrote:
    This is not the same issue, I'm sorry. FF 3.5 is 'color aware' and is displaying the images properly. Tell us your workflow, and also give us an example image that is showing this issue to you, we'll help!

    Thanks. Sorry about confusing the issues. I was just trying to find a pre-existing thread that might be what my problem is.

    Here we go:

    As of a few weeks ago, images that I have uploaded or replaced (e.g., edited with Picnik), or even moved have been displayed as dark/sepia while the thumbnails are fine, and if I download the image, it's fine. I noticed that this was happening only on Firefox 3.5 or higher (works fine on IE, earlier Firefox versions). I cleared cache and all that, and even tried a clean installation of Firefox, getting same results.

    Here is an example:
    http://victorwilliamson.smugmug.com/gallery/9025137_fBeZm#600503322_8QXEY

    Every image in that portfolio gallery is doing the same thing in Firefox 3.5 -- displaying the image in dark/sepia (not actual sepia, but that's what it resembles). If you download the image (I'm assuming, Andy, that you can do a save on the image?), you should see the image properly.

    For comparisons, the first upload of that same photo (weeks ago) is just fine:

    http://victorwilliamson.smugmug.com/gallery/8826004_qUZes#587997104_iRAk5

    I've done nothing to them other than doing an owner save on the latter, and then uploading it to a portfolio directory. Other photos have been affected just from edit/replacing with picnik.

    Let me know what other information I can share with you, and thank you so much for helping with this.
  • RGORGO Registered Users Posts: 18 Big grins
    edited July 24, 2009
    Same problem here.....
    GoyaAdobo wrote:
    Thanks. Sorry about confusing the issues. I was just trying to find a pre-existing thread that might be what my problem is.

    Here we go:

    As of a few weeks ago, images that I have uploaded or replaced (e.g., edited with Picnik), or even moved have been displayed as dark/sepia while the thumbnails are fine, and if I download the image, it's fine. I noticed that this was happening only on Firefox 3.5 or higher (works fine on IE, earlier Firefox versions). I cleared cache and all that, and even tried a clean installation of Firefox, getting same results.

    Here is an example:
    http://victorwilliamson.smugmug.com/gallery/9025137_fBeZm#600503322_8QXEY

    Every image in that portfolio gallery is doing the same thing in Firefox 3.5 -- displaying the image in dark/sepia (not actual sepia, but that's what it resembles). If you download the image (I'm assuming, Andy, that you can do a save on the image?), you should see the image properly.

    For comparisons, the first upload of that same photo (weeks ago) is just fine:

    http://victorwilliamson.smugmug.com/gallery/8826004_qUZes#587997104_iRAk5

    I've done nothing to them other than doing an owner save on the latter, and then uploading it to a portfolio directory. Other photos have been affected just from edit/replacing with picnik.

    Let me know what other information I can share with you, and thank you so much for helping with this.
    I have the same problem with rendering the images....they appear over saturated and contrasty in the preview size, while the thumbs and original size, and MOST of the X2 images are correct. Slideshow is the best way to view all images correctly (X2 Large size). This occurs only on Firefox, IE images display properly.
    http://rickoliverphotography.com/gallery/9029201_D3Rbt#600712406_i2ujS

    This just occurred with todays upload, app 30 minutes ago.

    Rick
    http://rickoliver.smugmug.com/
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 4, 2009
    ff3.5 and 3.5.1 had a color management bug- please update to ff 3.5.2 and see that the problem is fixed. Holler if otherwise, thanks!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • seemoreseemore Registered Users Posts: 3 Beginner grinner
    edited September 1, 2009
    holler
    Andy wrote:
    ff3.5 and 3.5.1 had a color management bug- please update to ff 3.5.2 and see that the problem is fixed. Holler if otherwise, thanks!

    i'm running ff 3.5.2 and am having this issue
    thumbnails look OK
    i checked my galleries in ie and they look ok
    ...hmmmmm
    thanks for ideas and insights!
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