Is there a big smugmug problem at the moment?

tfboytfboy Registered Users Posts: 74 Big grins
edited July 23, 2009 in SmugMug Support
I can't seem to see any of my photos. Thumbnails are OK, but it's as if all by galleries were empty. :huh

Also, half my CSS and Java doesn't seem to apply. :uhoh

What's going on ?!? There's no maintenance period as far as I know :scratch

The support has been great, but I'm starting to be concerned about the apprent relative frequency of downtime. I hope someone can reassure me.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 23, 2009
    No, there isn't and wasn't when you posted - sounds like a connectivity issue that is usually brief, between you and us.

    Have you tried clearing your browser's cache, closing and reopening the browser and trying SmugMug?

    Write our Support Heroes if the problem persists.
  • tfboytfboy Registered Users Posts: 74 Big grins
    edited July 23, 2009
    Andy wrote:
    No, there isn't and wasn't when you posted - sounds like a connectivity issue that is usually brief, between you and us.

    Have you tried clearing your browser's cache, closing and reopening the browser and trying SmugMug?

    Write our Support Heroes if the problem persists.
    Hi Andy. Problem appears to have been fixed once I cleared browser cache, cookies, etc.

    Strange thing is I gave a URL to a gallery to a friend of mine and he's never been on smugmug before and he had exactly the same problem so thought it was server side.
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