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Olde Faithful Window won't close.

NeilLNeilL Registered Users Posts: 4,201 Major grins
edited January 8, 2010 in Bug Reporting
I like it! Great job, thanks!

One possible little bug - the "Upload status" window is not closing after the upload is complete. (FF)

Neil
"Snow. Ice. Slow!" "Half-winter. Half-moon. Half-asleep!"

http://www.behance.net/brosepix

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 24, 2009
    can you show us a screen grab? ear.gif

    Thanks!
    Andy

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    NeilLNeilL Registered Users Posts: 4,201 Major grins
    edited July 24, 2009
    When I choose the (formerly) "Old Faithful" upload option, in FF a little window opens called "Upload status". It has an animated zebra bar, and the information that it will self close when the d/l is complete. This window does not now in fact close when the d/l is complete, but persists towards infinity.

    The upload window proper functions as intended.

    Not sure if I know how to grab and post that problematic window???
    "Snow. Ice. Slow!" "Half-winter. Half-moon. Half-asleep!"

    http://www.behance.net/brosepix
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 24, 2009
    NeilL wrote:
    When I choose the (formerly) "Old Faithful" upload option, in FF a little window opens called "Upload status". It has an animated zebra bar, and the information that it will self close when the d/l is complete. This window does not now in fact close when the d/l is complete, but persists towards infinity.

    The upload window proper functions as intended.

    Not sure if I know how to grab and post that problematic window???
    OK but you confused me, since this is not our new upload window, this is Olde Faithful you're speaking of.... it should close all by itself, if this persists, write our help desk, ATTN: Doc please, thanks.
    Andy

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    NeilLNeilL Registered Users Posts: 4,201 Major grins
    edited July 25, 2009
    Andy wrote:
    OK but you confused me, since this is not our new upload window, this is Olde Faithful you're speaking of.... it should close all by itself, if this persists, write our help desk, ATTN: Doc please, thanks.

    There's a newly designed upload page, right? On this page there are choices of upload program, one of which is what on the old page was called Old Faithful (on the new page it is called something else). I usually use this one.

    However, working from the new page, the popup window Upload Status which is generated by this program in FF does not close when the upload completes, as it should.

    This did not happen through the old upload page, only the new.

    Is that OK?


    Neil
    "Snow. Ice. Slow!" "Half-winter. Half-moon. Half-asleep!"

    http://www.behance.net/brosepix
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    CraigKCraigK Registered Users Posts: 43 Big grins
    edited July 25, 2009
    Same thing started happening to me.

    I'm using Old Faithful since it works with Opera.

    The uploads work okay, but the Upload Status popup window persists until it's closed manually.
    troublebound.smugmug.com
    "Work hard, rock hard, eat hard, sleep hard, grow big, wear glasses if you need 'em!"
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 25, 2009
    OK we'll check it out thanks guys!
    Andy

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    BigAlBigAl Registered Users Posts: 2,294 Major grins
    edited August 9, 2009
    Any news on the fix for this one?
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 9, 2009
    BigAl wrote:
    Any news on the fix for this one?
    Not yet. We'll announce in Release Notes. You'll want to subscribe to our Release Notes blog, so that you don't miss a single update from SmugMug :)http://blogs.smugmug.com/release-notes/ at the bottom, there's a link for Entries (RSS) - put that in your favorite feed reader.
    Andy

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    BigAlBigAl Registered Users Posts: 2,294 Major grins
    edited September 28, 2009
    Still broken I see...
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    FlyingginaFlyinggina Registered Users Posts: 2,639 Major grins
    edited October 9, 2009
    I've been having the same problem. Everything uploads in a spritely manner but the little window indicator just keeps on chirping along until I close it. It happened the first time I used the newly designed upload page.

    Not a biggie for me. I just close the little critter when I have verified that pix are up.

    Virginia
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited October 11, 2009
    Yes, sorry. Still broke. Its on the list to be fixed. thumb.gif
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    BigAlBigAl Registered Users Posts: 2,294 Major grins
    edited December 28, 2009
    Bump for December 2009/January 2010...
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 29, 2009
    BigAl wrote:
    Bump for December 2009/January 2010...
    Al, thanks for bumping it. It will be fixed but as far as bugs go it's rather benign. We'll get to it when we can get a sorcerer's attention on it.

    I'm really sorry about it.

    We will announce the fix on Release notes. You'll want to subscribe to our Release Notes blog, so that you don't miss a single update from SmugMug :)http://blogs.smugmug.com/release-notes/ at the bottom, there's a link for Entries (RSS) - put that in your favorite feed reader.
    Andy

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    devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited December 30, 2009
    fwiw, I've fixed this issue internally...should go out in our next push.
    David Parry
    SmugMug API Developer
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    NeilLNeilL Registered Users Posts: 4,201 Major grins
    edited December 30, 2009
    devbobo wrote:
    fwiw, I've fixed this issue internally...should go out in our next push.

    clap.gif
    "Snow. Ice. Slow!" "Half-winter. Half-moon. Half-asleep!"

    http://www.behance.net/brosepix
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 8, 2010
    Fixed!
    Andy

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