Wrong flash version, no Warning message??

PatV

Is there a way to have a warning message given to the viewer if the wrong version of flash is installed on the computer. I noticed that if the wrong version is installed, simply nothing happen if a slideshow has been added (either on the main page or any other pages) The page just look empty, which is not very practical. And the customer as no clue that it must update the flash version since nothing is being mentioned to the customer...

This happen with any software, IE, FF, Chrome, Opera, Safari... I saw that on more than one computer.

Thanks,
Patrick

rainforest1155

With which Flash version did you try this? I'm not sure if this can be done or not, but if we know what Flash version you tried it with, we could take a look.

Sebastian

PatV

rainforest1155 wrote:

With which Flash version did you try this? I'm not sure if this can be done or not, but if we know what Flash version you tried it with, we could take a look.

Sebastian

I would have to find out which version it was, but I think the problem was present with various versions as I saw it on different computers, so most probably with different versions installed on them.

jfriend

PatV wrote:

I would have to find out which version it was, but I think the problem was present with various versions as I saw it on different computers, so most probably with different versions installed on them.

Smugmug's homepage slideshow done with SM.flash.insertSlideshow does no flash version checking at all. I believe this means that if flash is not present or too old a version is present, then nothing shows at all (which is what it sounds like you saw).

The other slideshows (gallery slideshow and full screen slideshow) do appear to do version checking and the code looks like it tries to show the user a message when an old version is found or no flash is found, but since I don't have a computer with an old flash version on it, I've never seen it actually work. According to the code, it looks like Smugmug requires Flash version 7 or higher for video and version 9 or greater for slideshows, but I'm not completely sure about the specific version numbers.

BigAl

jfriend wrote:

Smugmug's homepage slideshow done with SM.flash.insertSlideshow does no flash version checking at all. I believe this means that if flash is not present or too old a version is present, then nothing shows at all (which is what it sounds like you saw).

The other slideshows (gallery slideshow and full screen slideshow) do appear to do version checking and the code looks like it tries to show the user a message when an old version is found or no flash is found, but since I don't have a computer with an old flash version on it, I've never seen it actually work. According to the code, it looks like Smugmug requires Flash version 7 or higher for video and version 9 or greater for slideshows, but I'm not completely sure about the specific version numbers.

Just for interest, SM's home page does check for flash, it has a subroutine FlashInstalled which will check whether flash is installed, then show some gallery pics if it's not. (I don't have flash installed.)

jfriend

BigAl wrote:

Just for interest, SM's home page does check for flash, it has a subroutine FlashInstalled which will check whether flash is installed, then show some gallery pics if it's not. (I don't have flash installed.)

I'm talking about the slideshow that customers put on their own homepages using Smugmug's code, not about Smugmug's business homepage.

Here's an example: http://www.moonriverphotography.com.

BigAl

jfriend wrote:

I'm talking about the slideshow that customers put on their own homepages using Smugmug's code, not about Smugmug's business homepage.

Here's an example: http://www.moonriverphotography.com.

Ok, what you're trying to get at is clearer now. Andy's site shows an empty window containing the flashblock icon, on my machine.

dound

Just wondering if there are any plans to have some sort of message about flash not being installed show up if the flash slideshow cannot be loaded. That would be preferable to nothing showing up at all.