Where did Delete Photo go??

jodieoliver

I can not delete any pictures from a gallery or even delete a gallery? I see delete but I can not highlight to click on it? Help Please!!
Thanks Jodie
http://www.freshsugartx.smugmug.com/

Andy

jodieoliver wrote:

I can not delete any pictures from a gallery or even delete a gallery? I see delete but I can not highlight to click on it? Help Please!!
Thanks Jodie
http://www.freshsugartx.smugmug.com/

Tools>This Photo>Delete
Tools>Many Photos>Delete

What is the exact gallery link?

jodieoliver

Andy wrote:

Tools>This Photo>Delete
Tools>Many Photos>Delete

What is the exact gallery link?

http://www.freshsugartx.smugmug.com/gallery/9168873_bGGbV#611781880_6yvC7

I see the delete but it won't let me click on it. It's
like that with all the galleries too not just this one.

jfriend

jodieoliver wrote:

http://www.freshsugartx.smugmug.com/gallery/9168873_bGGbV#611781880_6yvC7

I see the delete but it won't let me click on it. It's
like that with all the galleries too not just this one.

I can't see your delete button (since I'm not logged in), but you can try this URL instead without your customization. If it works here, then it's something with your customization causing the problem.

http://www.smugmug.com/gallery/9168873_bGGbV#611781880_6yvC7

jodieoliver

jfriend wrote:

I can't see your delete button (since I'm not logged in), but you can try this URL instead without your customization. If it works here, then it's something with your customization causing the problem.

http://www.smugmug.com/gallery/9168873_bGGbV#611781880_6yvC7

Oh I think I have figured it out. I am signed in as the assistant not the owner. Im not sure how that happened but hopefully smug support can help me with that!!
Thanks for your Help!
Jodie

skping

Delete button vs. Assistant login.... HELP, PLEASE!!
My delete button is disabled, and I've managed to track the problem to being signed in as 'assistant', but now I can't figure out how to sign OUT as assistant, and I can't access the settings to delete my assistant function. I've signed in and out and in and out, deleted all my cookies, dumped my 'history', and... signed in and out again. Nothing seems to have helped. So, here I am, asking for assistance from you, the Guru's! Please either give me advice here, or contact me via email.

Lee

www.leejacobs.org
www.leejacobs.smugmug.com

Thanks!!

Andy

skping wrote:

My delete button is disabled, and I've managed to track the problem to being signed in as 'assistant', but now I can't figure out how to sign OUT as assistant, and I can't access the settings to delete my assistant function. I've signed in and out and in and out, deleted all my cookies, dumped my 'history', and... signed in and out again. Nothing seems to have helped. So, here I am, asking for assistance from you, the Guru's! Please either give me advice here, or contact me via email.

Lee

www.leejacobs.org
www.leejacobs.smugmug.com

Thanks!!

Please write our Support Heroes. The problem is you're using an assistant password not your owner password. Why not logout, and go to www.smugmug.com and login w/ owner password?

skping

Thanks, Andy!
Thank you, Andy! I didn't think to go through the company site to login. I did as you suggested, and everything's back to normal again. clap Gracias! Lee