SmugMug Problem ???

eenusa

I just went to my home page and see the red banner message "We're upgrading our systems during our announced maintenance this morning. We hope to have full service resume shortly. Status Updates" All of the status updates are from yesterday.

I can't log in either. When I type in password I get "
Ack, sorry... That login and password didn't match.
Login is caSe seNsiTive. Check your caps lock key." I have not changed my password and my caps lock is off. I've tried several times.

LPC

See the last pages of this thread - http://www.dgrin.com/showthread.php?t=30979

It's temporary (albeit a very long temporary!)

You can't change anything when Smugmug is in Maintenance Mode. Usually it only lasts a few hours but this time they seem to be having major problems.

eenusa

LPC wrote:

See the last pages of this thread - http://www.dgrin.com/showthread.php?t=30979

It's temporary (albeit a very long temporary!)

You can't change anything when Smugmug is in Maintenance Mode. Usually it only lasts a few hours but this time they seem to be having major problems.

Thanks for the link.

jfriend

eenusa wrote:

I just went to my home page and see the red banner message "We're upgrading our systems during our announced maintenance this morning. We hope to have full service resume shortly. Status Updates" All of the status updates are from yesterday.

I can't log in either. When I type in password I get "
Ack, sorry... That login and password didn't match.
Login is caSe seNsiTive. Check your caps lock key." I have not changed my password and my caps lock is off. I've tried several times.

The latest updates on the status page are all from this morning:

8/7/09
00:46 – Sorry folks, we had an internal routing loop which we haven’t recovered fully from. We’re reverting back to known good configurations and hope to be back shortly.
01:07 – back to read-only, hope to be back full momentarily
03:00- Sorry folks, we’re reverting once again however some outage appears to be present again. Hope to be done in the next 10 minutes.
05:38 – we’re very sorry for the delay, our engineers are working hard to bring the site fully back soon
09:35 The problems are all resolved, we’re just double-checking some configurations before finishing. The site should be online soon, barring any other hiccups.
09:45 – all clear, sorry about the extended read-only outage.
10:56 - Sorry, our engineers are still chasing some operational issues down. More as I get it.

angevin1

I am certain it must've been one huge pain, whatever it was. Imagine going under the hood for an oil change and emerging basically 20 hours later~



Thanks for sticking with it guys/ gals!!!