Can't seem to make a watermark...

Tim KamppinenTim Kamppinen Registered Users Posts: 816 Major grins
edited August 10, 2009 in SmugMug Support
Ok, I followed the tutorial and make my watermark in PS, just a text layer on a transparent background, saved as png-24 with "transparency" checked. I also tried changing "matte" from white (the default) to "none". Anyway when I upload the watermark it shows up normally with a black background (the color of my website background). However when I go to convert it to a watermark, this is what shows up:

614495800_t4VBU-L-0.jpg

Any ideas? This is extremely frustrating as I just finished uploading all the photos from a wedding and this watermark issue is the only thing keeping me from making the gallery public and sending a link to the B&G.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 8, 2009
    Tim, I made one for you - try watermark2 and let me know?
  • Tim KamppinenTim Kamppinen Registered Users Posts: 816 Major grins
    edited August 9, 2009
    Well, I tried it but it looks identical to the one watermark I already had that I made about a year ago, and wanted to replace... it just said "© Tim Kamppinen" minus the "Photography"... and I also wanted to tweak the opacity and try putting it in different locations... In short, I'm still where I started. I really don't get it. I tried making a whole new .png from scratch and uploading to the "My Smugmug Site Files" gallery instead of my "Watermarks" gallery. Still didn't work. Every time it looks different but it's still FUBAR in one way or another. Is this something that anyone else has experienced in the past?
  • Tim KamppinenTim Kamppinen Registered Users Posts: 816 Major grins
    edited August 9, 2009
    Ok, it's definitely not something that I'm doing wrong in PS, because I tried one of the stock Smugmug watermarks that are available for download, and got this:

    614676096_fzyTU-L.jpg

    Something's seriously wrong here...
  • Tim KamppinenTim Kamppinen Registered Users Posts: 816 Major grins
    edited August 9, 2009
    Ok, just to add another twist to this bizzare story, I took one of my FUBAR watermarks and went ahead and made it into a watermark anyway. I applied it to an image in a gallery... lo and behold, it look fine when it's actually applied. It just looks totally wrecked in the preview...

    I guess this means my problem is solved... but something is still messed up...
  • richWrichW Registered Users Posts: 941 Major grins
    edited August 9, 2009
    Ok, just to add another twist to this bizzare story, I took one of my FUBAR watermarks and went ahead and made it into a watermark anyway. I applied it to an image in a gallery... lo and behold, it look fine when it's actually applied. It just looks totally wrecked in the preview...

    I guess this means my problem is solved... but something is still messed up...
    Sorry for the problem. :( It's a bug and I've already asked Doc to send it to the engineers to fix..
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 9, 2009
    Ok, just to add another twist to this bizzare story, I took one of my FUBAR watermarks and went ahead and made it into a watermark anyway. I applied it to an image in a gallery... lo and behold, it look fine when it's actually applied. It just looks totally wrecked in the preview...

    I guess this means my problem is solved... but something is still messed up...
    Tim what browser and version are you seeing this in ear.gif ?
  • Tim KamppinenTim Kamppinen Registered Users Posts: 816 Major grins
    edited August 9, 2009
    Firefox 3.0.13

    I didn't try in IE so I don't know about that.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 10, 2009
    Firefox 3.0.13

    I didn't try in IE so I don't know about that.
    OK we're investigating a bug.
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