Custom Domain problem

nic

Hello all.

I recently purchased a new domain from jumba and i am having trouble getting it on to my smugmug account.

My old domain is www.ndavphotography.com which i got to work with help from a lot of people here.

How do i get this domain to be my domain for my smugmug account?

Cheers, Nic

Andy

Tell us more about the problem?

On your domain site, set up a cname for your domain to domains.smugmug.com - then you put www.yourdomain.com in your domain field, SmugMug control panel. Help:
http://www.smugmug.com/help/professional-accounts


If you are stuck, send us (at our help desk, ATTN: Nick) your domain host UserID and set the password
to something temporary like SmugTemp123. I will log in and make the
changes or check the settings for you. When I am done you can reset the
password.

1. the name of your domain registrar
2. login name to your domain
3. change the password for your domain to smugtemp{insert_4_random_digits}

Once we have made the changes, we will let you know so that you could
change your password back.

nic

Andy wrote:

Tell us more about the problem?

On your domain site, set up a cname for your domain to domains.smugmug.com - then you put www.yourdomain.com in your domain field, SmugMug control panel. Help:
http://www.smugmug.com/help/professional-accounts


If you are stuck, send us (at our help desk, ATTN: Nick) your domain host UserID and set the password
to something temporary like SmugTemp123. I will log in and make the
changes or check the settings for you. When I am done you can reset the
password.

1. the name of your domain registrar
2. login name to your domain
3. change the password for your domain to smugtemp{insert_4_random_digits}

Once we have made the changes, we will let you know so that you could
change your password back.

Yep im stuck

Ill email you now

gluwater

nic wrote:

Yep im stuck

Ill email you now

I've replied to your email Nic. You've got everything setup correctly but your nameservers aren't responding to us. Please check the email I sent and reply to that with any questions.