Need help from a Mac User...

TentacionTentacion Registered Users Posts: 940 Major grins
edited August 19, 2009 in SmugMug Support
Hi Everyone:

I am a windows person...so I am not familiar with Mac

Problem: I usually allow my Musicians to have free medium size downloads, I include instructions in an email about how to download the photos...WELL a few of my musicans have Macs and they can't get the photo/file??

Question:
How do they download a photo from my smugmug gallery if they are using a MAC??

Thanks for your help
Donna P.
You're only as good as your next photo....
One day, I started writing, not knowing that I had chained myself for life to a noble but merciless master. When God hands you a gift, he also hands you a whip; and the whip is intended solely for self-flagellation...I'm here alone in my dark madness, all by myself with my deck of cards --- and, of course, the whip God gave me." Truman Capote

Comments

  • corbosmancorbosman Registered Users Posts: 54 Big grins
    edited August 19, 2009
    Point us to an example of the mail you send, then we can have a look with our own macs and reply back to you.
    Cor Bosman - http://underwa.ter.net
    http://uwimages.smugmug.com
  • TentacionTentacion Registered Users Posts: 940 Major grins
    edited August 19, 2009
    corbosman wrote:
    Point us to an example of the mail you send, then we can have a look with our own macs and reply back to you.

    I usually instruct (window users) to:

    Click on large thumbnail (right side) photo opens in a new window, select the viewing size (upper top of photo) I suggest Lge or Xlge (good for websites) when photo resizes, do a right click on the resized photo and select "Save Picture As" to your computer, Follow these instructions for all photos you need for your page.

    Thanks for your help Corbosman
    Donna P.
    You're only as good as your next photo....
    One day, I started writing, not knowing that I had chained myself for life to a noble but merciless master. When God hands you a gift, he also hands you a whip; and the whip is intended solely for self-flagellation...I'm here alone in my dark madness, all by myself with my deck of cards --- and, of course, the whip God gave me." Truman Capote
  • corbosmancorbosman Registered Users Posts: 54 Big grins
    edited August 19, 2009
    Whats your website?
    Cor Bosman - http://underwa.ter.net
    http://uwimages.smugmug.com
  • iMaciMac Registered Users Posts: 9 Beginner grinner
    edited August 19, 2009
    Tentacion wrote:
    I usually instruct (window users) to:

    Click on large thumbnail (right side) photo opens in a new window, select the viewing size (upper top of photo) I suggest Lge or Xlge (good for websites) when photo resizes, do a right click on the resized photo and select "Save Picture As" to your computer, Follow these instructions for all photos you need for your page.

    Thanks for your help Corbosman
    Donna P.

    Donna tell your Mac users to follow the same instructions but instead of a "Right Click" do a "Control + Mouse Click" this is better instruction for Mac users as they may only have a single button mouse.
  • Jay_SJay_S Registered Users Posts: 23 Big grins
    edited August 19, 2009
    iMac wrote:
    Donna tell your Mac users to follow the same instructions but instead of a "Right Click" do a "Control + Mouse Click" this is better instruction for Mac users as they may only have a single button mouse.

    Right Click works on a Mac as well with generic Mice :-) or something like the Mighty Mouse. If they are on a Mac with a "regular" mouse they should have no problem doing a right click and saving to their computer.

    Jay S.
  • iMaciMac Registered Users Posts: 9 Beginner grinner
    edited August 19, 2009
    Jay_S wrote:
    Right Click works on a Mac as well with generic Mice :-) or something like the Mighty Mouse. If they are on a Mac with a "regular" mouse they should have no problem doing a right click and saving to their computer.

    Jay S.

    Jay what you say is true, and I didn't mention it so as to make it simple for Donna to explain for both PC and Mac users in the same EMail and not confuse the recipient of the EMail. Also the newer Mac Notebooks you can do a Right Click as well, sometimes the KISS rule or what works for all is the best approach.
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