Ranting...

HelenOster

Message from Helen, Adorama Camera Customer Service Ambassador

Jeremy Winterberg wrote:

yes, I unsubscribed after my "delete this thread I'm an idiot" post.

Helen, I just have one question. I asked if he could list how much they were giving me for each item, and he refused. He said that they do not sell stuff individually, and that you try to sell it as one big package. I thought this was a little odd and suspicious, because... If you were truely giving an accurate quote value for each item, you would have a list of what each comes with - how much its worth, and a total quote at the bottom. Correct? Please tell me why he couldn't tell me what I was getting for each item?

Jeremy

We usually do break it down, unless it's a really big bundle. Could you send me your customer number: helen.oster@adoramacamera.com, and I'll look into it right away.

Wachel

zack75144 wrote:

Jeremy, I'm not trying to trash on you, I just wanted to comment on Helen's response...

I'm very impressed that someone from Adorama took the time to come on to this thread to try to explain their position, even though you were the only person who felt it was an unfair deal.

I'll be sending Adorama more business in the future because of it.

InsuredDisaster

For me, I think the rant made me more likely to spend money at Adorama.

Andy

HelenOster wrote:

and I'll look into it right away.

WTG, Helen

You showed a lot of class. Thanks for coming here.

pathfinder

I've always had nice business relations with Adorama.

I am sure I will have many more also!