Help to retrieve comments from deleted duplicates

Loïc Fontaine

Hello,
While I was working on deleting duplicates in one of my gallery (http://mestofs.smugmug.com/gallery/9327644_S7GZK#624651436_ZGbWr), it seems that my customer was posting comments.
I got email notifications that he did but unfortunately it was done on duplicates I was just deleting. Is there a way to see or retrieve those comments?
I would really appreciate your help.
Thanks in advance.
Loïc

Andy

Loïc Fontaine wrote:

Hello,
While I was working on deleting duplicates in one of my gallery (http://mestofs.smugmug.com/gallery/9327644_S7GZK#624651436_ZGbWr), it seems that my customer was posting comments.
I got email notifications that he did but unfortunately it was done on duplicates I was just deleting. Is there a way to see or retrieve those comments?
I would really appreciate your help.
Thanks in advance.
Loïc

Please write our Support Heroes and give exact links to the photos that you deleted copies of, we'll take a look in the trash bin for you. Thanks.

Loïc Fontaine

Andy wrote:

Please write our Support Heroes and give exact links to the photos that you deleted copies of, we'll take a look in the trash bin for you. Thanks.

Thanks a lot for the fast reply. I do it immediately.

agallia

Perhaps another good reason for virtual galleries
This event may indicate another good reason for virtual galleries and copies. If the client gallery duplicate had been "virtual" when it was deleted, perhaps the comments would still be available with the original. Just an early AM comment.