Can't open raw images

KarenLKarenL Registered Users Posts: 25 Big grins
edited August 23, 2009 in Finishing School
Just bought a 5D Mark 11 and tried to open a RAW file in both Lightroom 2.0 and CS4. I get a message that says, "Photoshop does not recognize this type of file." Can you help me????

Comments

  • InsuredDisasterInsuredDisaster Registered Users Posts: 1,132 Major grins
    edited August 23, 2009
    KarenL wrote:
    Just bought a 5D Mark 11 and tried to open a RAW file in both Lightroom 2.0 and CS4. I get a message that says, "Photoshop does not recognize this type of file." Can you help me????

    Do youhave the latest version of LR? I think it is up to 2.4 now.
    My blog
  • pathfinderpathfinder Super Moderators Posts: 14,708 moderator
    edited August 23, 2009
    As shipped, neither CS4 or LR comes up to date with a current RAW converter. You need to update the software and then you will be fine for your 5DMKII

    For CS4 Help > Updates....


    For Lightroom2 Help > Check for Updates
    Pathfinder - www.pathfinder.smugmug.com

    Moderator of the Technique Forum and Finishing School on Dgrin
  • KarenLKarenL Registered Users Posts: 25 Big grins
    edited August 23, 2009
    Thanks!
    The latest updates did the trick!! Thanks for your help and responding with the speed of light...well, almost!clap.gif
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