Want to confirm broken galleries is CNAME issue? (Just broke today though)

Lexiticus

I had an old CNAME redirection which I thought I had deleted. my Domain has one still registered, so when everything broke today (And just today, everything had been fine before) I checked my host. They had the old CNAME redirection.

I get PASS and FAILS's on this page randomly
http://www.smugmug.com/homepage/dig.mg?hostname=gallery.photocross.org

And the error I get when clicking on any of my galleries (photocross.smugmug.com)

For example when I click on my Okanagan gallery (URL had read photocross.smugmug.com/Landscapes/)

Redirects to this
http://gallery.photocross.org/Landscapes/Okanagan/4325167_sFSg3

with error message...Invalid URL

The requested URL "/Landscapes/Okanagan/4325167_sFSg3", is invalid. Reference #9.c9102cc.1251007968.2deecc4


Sounds like just a CNAME issue, I have changed it to link to "domains.smugmug.com" But could still be propogating!


Thanks!

Wizzard005

mine seems to be doing this also, main pages work, but when you click on a gallery, you get error, for some reason it re-directs to my website telling me the pages is missing

http://wizzard005.smugmug.com/2009-Nissan-Pathfinder-SE-4x4

try clicking on any gallery there, they all dont work after the patch

AdamNP

This is like the third thread I've answered this way on, but again, every gallery on that page works fine for me. Do people perhaps some kind of caching or cookie issue with their own site?

Andy

Lexiticus wrote:

I had an old CNAME redirection which I thought I had deleted. my Domain has one still registered, so when everything broke today

Yeah it broke b/c of this:

Dig tool wrote:

Let the digging begin...

Automated check:
Checking custom hostname gallery.photocross.org ... PASS

Debugging: verbose?
Running /usr/bin/dig gallery.photocross.org +noall +authority ANY ...

; <<>> DiG 9.2.4 <<>> gallery.photocross.org +noall +authority ANY
;; global options: printcmd
photocross.org. 67687 IN NS ns3.dreamhost.com.
photocross.org. 67687 IN NS ns1.dreamhost.com.
photocross.org. 67687 IN NS ns2.dreamhost.com.

Running /usr/bin/host -c any gallery.photocross.org ns3.dreamhost.com ...

;; Warning: Message parser reports malformed message packet.
Using domain server:
Name: ns3.dreamhost.com
Address: 66.33.216.216#53
Aliases:

Host gallery.photocross.org not found: 2(SERVFAIL)

FAIL: Custom hostname gallery.photocross.org is not correctly configured with a CNAME or A record.

We can assist, write our Support Heroes ATTN: Doc/Nick in the subj line. IF you need us to do it for you. OR, our help here
http://www.smugmug.com/help/professional-accounts

Lexiticus

Andy wrote:

Yeah it broke b/c of this:



We can assist, write our Support Heroes ATTN: Doc/Nick in the subj line. IF you need us to do it for you. OR, our help here
http://www.smugmug.com/help/professional-accounts

Nope, I changed it myself. Its working now!
So it was just the CNAME issue.

Andy

Lexiticus wrote:

Nope, I changed it myself. Its working now!
So it was just the CNAME issue.