can't see my galleries

dogwood

Not seeing my galleries -- logged in or logged out :scratch

Any help would be appreciated.

photoshow

Same here and it has been this way for days. I get the following error everytime I try to load a gallery

Not Found

The requested URL /Images-In-Use/Images-In-Use/669019_BxUCU was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.33 Server at realdealphoto.com Port 80

jfriend

dogwood wrote:

Not seeing my galleries -- logged in or logged out

Any help would be appreciated.

Can't take a look without a link to your site. The link in your signature is not a Smugmug site.

jfriend

photoshow wrote:

Same here and it has been this way for days. I get the following error everytime I try to load a gallery

Not Found

The requested URL /Images-In-Use/Images-In-Use/669019_BxUCU was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.33 Server at realdealphoto.com Port 80

Your issue sounds like it might be a problem with a custom domain configuration. I'd suggest reading this post.

photoshow

jfriend wrote:

Your issue sounds like it might be a problem with a custom domain configuration. I'd suggest reading this post.

link to my site is http://www.realdealphotography.smugmug.com and I have been here for many years now with never a problem. I have not changed anything and I can see the gallery thumbs but when I try to enter the gallery I get the error posted above.

dogwood

jfriend wrote:

Can't take a look without a link to your site. The link in your signature is not a Smugmug site.

Whoops - killed the SM from my sig recently since I only use the account for delivering files to clients.

http://petespringer.smugmug.com

photoshow

jfriend wrote:

Your issue sounds like it might be a problem with a custom domain configuration. I'd suggest reading this post.

yea that fixed it, my domain was still listed in there even though it has not actually pointed here in years

jfriend

dogwood wrote:

Whoops - killed the SM from my sig recently since I only use the account for delivering files to clients.

http://petespringer.smugmug.com

You have nothing enabled for your homepage. Go to the homepage layout button on the homepage (when logged in) and enable the things you want to see on the homepage.

dogwood

jfriend wrote:

You have nothing enabled for your homepage. Go to the homepage layout button on the homepage (when logged in) and enable the things you want to see on the homepage.

That helped me see some galleries but my categories are still missing.

Just curious-- any idea how I was able to wipe out my categories and hide my galleries inadvertently?

jfriend

dogwood wrote:

That helped me see some galleries but my categories are still missing.

Just curious-- any idea how I was able to wipe out my categories and hide my galleries inadvertently?

Your homepage is set to view by gallery, instead of by category. There is normally a control in the upper right of the galleries box on the homepage to switch it between viewing galleries vs. viewing categories. If you don't see it there (I can't see because it only shows when logged in), then some of your customization might be hiding it.

I have no idea how things could have changed. I just see them as they are and offer advice on changing them.

dogwood

jfriend wrote:

Your homepage is set to view by gallery, instead of by category. There is normally a control in the upper right of the galleries box on the homepage to switch it between viewing galleries vs. viewing categories.

That fixed it. Thank you, John. Silly error on my part, apparently.

Andy

Great help from jfriend, nothing for me to add except holler if you need more!