Smugmug glitch?

PhotosbyKWPhotosbyKW Registered Users Posts: 137 Major grins
edited September 1, 2009 in SmugMug Support
Anybody experiencing problems?

I can access the site fine, but when I try to upload photos to an existing gallery, this white box comes un and it locks up Smugmug and won't let me do a thing. Eventually, I have to shut it down. Is the site experiencing a bug?

PhotosbyKW.smugmug.com
Consistantly Inconsistant.

www.PhotosbyKW.smugmug.com

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 1, 2009
    We have found that updating your current installation of java will typically resolve this issue.

    Follow these steps to make sure your java is up to date for a PC:

    1) Go to http://www.java.com

    2) Click on "Do I have Java?" and wait for the test to run.

    3) Follow the steps to get the latest version of Java if you need it.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • PhotosbyKWPhotosbyKW Registered Users Posts: 137 Major grins
    edited September 1, 2009
    Andi- I have Java installed but not latest version. It however is not installing the current one.
    Consistantly Inconsistant.

    www.PhotosbyKW.smugmug.com
  • PhotosbyKWPhotosbyKW Registered Users Posts: 137 Major grins
    edited September 1, 2009
    Whohoo, that did it. My version of Vista has been screwed up from day one when it came to installing anything. I unistalled the original, turned off antivirus, disabled User control thing, and then it worked.
    Consistantly Inconsistant.

    www.PhotosbyKW.smugmug.com
Sign In or Register to comment.