Pro Sales

JoeSalmiJoeSalmi Registered Users Posts: 177 Major grins
edited September 6, 2009 in SmugMug Support
Is there way that I can see orders that I made also? I can see my sales from clients where they purchased pictures but I need to see the ones I purchased as well.

Can someone help me find them?

Comments

  • OlympusAnnOlympusAnn Registered Users Posts: 20 Big grins
    edited September 5, 2009
    JoeSalmi wrote:
    Is there way that I can see orders that I made also? I can see my sales from clients where they purchased pictures but I need to see the ones I purchased as well.

    Can someone help me find them?
    Hi,

    You won't be able to see your own purchases. Here is a quote from the SmugMug help page under "Reporting FAQ":
    Q: Why are some orders not displayed on my report?
    A: SmugMug only reports orders when a price was set for the prints that is higher than SmugMug default prices. If you order prints yourself, you'll pay SmugMug's default prices and your order will not show up in your pro sales.

    http://www.smugmug.com/help/reporting

    Hope that helps.
    Appreciate what we have, instead of worrying about what we haven't. Enjoy what is, before it isn't.
  • JoeSalmiJoeSalmi Registered Users Posts: 177 Major grins
    edited September 5, 2009
    Well what is the propose of that? I don't understand why SM would do that. Guess I'll have to go make the suggestion. Just doesn't make sense to me why they wouldn't just allow us to see it.
  • AllenAllen Registered Users Posts: 10,014 Major grins
    edited September 5, 2009
    JoeSalmi wrote:
    Well what is the propose of that? I don't understand why SM would do that. Guess I'll have to go make the suggestion. Just doesn't make sense to me why they wouldn't just allow us to see it.
    You should have emails with all your purchases for your records.
    Al - Just a volunteer here having fun
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  • JoeSalmiJoeSalmi Registered Users Posts: 177 Major grins
    edited September 5, 2009
    Allen wrote:
    You should have emails with all your purchases for your records.

    I do get emails but it's not the same as if I go to the pro sales page and print that out. I've also noticed that on small orders I can CTRL+P to print the sales with the images on the pages printed but when I try to print a larger order the images get all messed up and will not allow me to print them. Got any suggestions for that Allen?
    Besides what happened if I accidentally delete the email, Or I can't find it. Also the email doesn't tell me which order it is, just the order number and unless I right "Smith Family" order on he printed page I have no clue who it belongs too.
    Now I can keep up with them for the time being but should I have to order a bunch at once it could get harder. I just think it would be "convenient" to have the ability to see your own orders.
  • FatNakedGuyFatNakedGuy Registered Users Posts: 116 Major grins
    edited September 6, 2009
    you can increase the price of each image by .01 and then your order will show up
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