Nothing in my upload log

MalteMalte Registered Users Posts: 1,181 Major grins
edited September 5, 2009 in SmugMug Support
Doesn't matter how I switch it, all uploads and month view. Trie FF and IE.

malte.smugmug.com

Malte

Comments

  • MalteMalte Registered Users Posts: 1,181 Major grins
    edited September 4, 2009
    Malte wrote:
    Doesn't matter how I switch it, all uploads and month view. Trie FF and IE.

    malte.smugmug.com

    Malte

    ... And just like that, they're back.

    I get tired...

    Malte
  • MalteMalte Registered Users Posts: 1,181 Major grins
    edited September 4, 2009
    Malte wrote:
    ... And just like that, they're back.

    I get tired...

    Malte

    Maybe this is related so I'll keep crying in one thread:

    3 out of 9 files didn't upload, two of those errored as "wrong format ()" and on as "Read timed out". These erroring, not uploaded, files do not show up in the upload log.

    Malte
  • MalteMalte Registered Users Posts: 1,181 Major grins
    edited September 4, 2009
    Malte wrote:
    Maybe this is related so I'll keep crying in one thread:

    3 out of 9 files didn't upload, two of those errored as "wrong format ()" and on as "Read timed out". These erroring, not uploaded, files do not show up in the upload log.

    Malte

    OK, so now there's nothing in the upload log again.

    Malte
  • MalteMalte Registered Users Posts: 1,181 Major grins
    edited September 4, 2009
    Malte wrote:
    OK, so now there's nothing in the upload log again.

    Malte

    One of the files that did upload is in perpetual processing...

    Very close to being done with this.

    Malte
  • aly81475aly81475 Registered Users Posts: 10 Big grins
    edited September 5, 2009
    Malte wrote:
    One of the files that did upload is in perpetual processing...

    Very close to being done with this.

    Malte

    Having the same problem tonight- is something wrong with the server? Tonight is not the night for this I am trying to upload my weeks worth of sessions!!

    Elizabeth
  • BigAlBigAl Registered Users Posts: 2,294 Major grins
    edited September 5, 2009
    Am getting this error when I upload (old faithful):

    "We received 1 files, but there were 1 files with errors. You can find out more in your Upload Log.

    Did you give us files we can handle? SmugMug supports JPEG (JPG), GIF, and PNG files. We also support most video file formats, with a Power or Pro level account."

    but theres nothing in the upload log and there's nothing wrong with the pics headscratch.gif
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  • swamplerswampler Registered Users Posts: 11 Big grins
    edited September 5, 2009
    I'm having problems uploading, the perpetual processing, and the upload log not showing anything. Must be something on their end.
  • MnemosyneMnemosyne Registered Users Posts: 251 Major grins
    edited September 5, 2009
    swampler wrote:
    I'm having problems uploading, the perpetual processing, and the upload log not showing anything. Must be something on their end.

    Same here. I uploaded the same video at least 6 or 7 times so far. Only once did I get the "processing image" thumbnail in the gallery. But even then it still didn't show up after all.
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  • MalteMalte Registered Users Posts: 1,181 Major grins
    edited September 5, 2009
    OK so maybe now someone can jump in and help out? ne_nau.gif I'm Euro-trash so for me this has been going since last night. :cry

    Malte
  • MalteMalte Registered Users Posts: 1,181 Major grins
    edited September 5, 2009
    My latest upload 6 out of 8 photos uploaded, the file format error, only 7 appear in the upload log, took 1,5 hours to process.

    Malte
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 5, 2009
    Malte wrote:
    My latest upload 6 out of 8 photos uploaded, the file format error, only 7 appear in the upload log, took 1,5 hours to process.

    Malte
    Hey Malte, sorry for the trouble! If things aren't back to normal now, write our Support Heroes ATTN: Doc, let's run some diagnostics from our help desk. Thanks.

    PS: You are no euro-trash!
    Andy

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