Link broken msg for all my galleries

summergibbs

Hi! Now when I try to get into any of my galleries from my weddings page, it won't allow it - just comes up with the "Ooops This link appears to be broken" message. Yikes! What happened?

It also won't allow me to upload new photos to a gallery, which is new today. Even trying to upload photos to a brand new gallery didn't work. I'm out of ideas now - please help!

Many thanks,
Summer

www.summergibbs.smugmug.com

jfriend

Where is your weddings page. I can't find it.

summergibbs

Sorry - www.summergibbs.smugmug.com/weddings

kygarden

I've noticed some odd things going on this morning on Smugmug but I'll wait and see if it's just me or if others start complaining too.

summergibbs

It looks lke I can still get to my galleries if I go in and change the url from the nickname that automatically comes up if I click on a specific gallery from the weddings page, to just the numbers of the gallery - if that makes any sense. Ex: if I click on Brittany and George, http://www.summergibbs.com/Weddings/Brittany-and-George/4778543_HyERR comes up automatically, with an error msg. But if I change it to www.summergibbs.smugmug.com/gallery/4778543_HyERR, then my gallery comes up.

Is there someway I can get this to go back to the non-nickname way?

The uploading photos to the gallery part has been fixed - sweetness.

Thank you!

Andy

summergibbs wrote:

Sorry - www.summergibbs.smugmug.com/weddings

You're all fixed - your issue was the 'incorrectly set up custom domain' described in the sticky, top of this forum. I fixed you up Please write our Support Heroes if you have more questions, thanks!

Andy

kygarden wrote:

I've noticed some odd things going on this morning on Smugmug but I'll wait and see if it's just me or if others start complaining too.

kygarden

Andy wrote:

well, I was going to wait to be sure...but things like this (just snapped this on a new google chrome incognito window (no cached info in incognito mode)...broken thumbnails in this case...

kygarden

kygarden wrote:

well, I was going to wait to be sure...but things like this (just snapped this on a new google chrome incognito window (no cached info in incognito mode)...broken thumbnails in this case...

But when I visited one of the galleries with the bad thumbnail and then came back to the galleries list, the thumbnails were ok. So I don't know. Weird but maybe not an issue?

Andy

kygarden wrote:

But when I visited one of the galleries with the bad thumbnail and then came back to the galleries list, the thumbnails were ok. So I don't know. Weird but maybe not an issue?

Looks to be temporary connectivity issue, local - holler if it persists.

summergibbs

Thanks Andy! You are a miracle worker