Advanced Customizer will not open.

JohnBiggsJohnBiggs Registered Users Posts: 841 Major grins
edited September 9, 2009 in SmugMug Support
All the other tools on this page open fine. But with the advanced customization page I get a 502 error, something about an unsupported request.

Its gotta have something to do with the proxy, and something that makes the advanced customization different.

Unfortunately I can not give any more detail here. However I'm hoping someone can take a look at that tool and see what makes it different from the other tools.

Thanks,
John Biggs
Canon Gear: 5D MkII, 30D, 85 1.2 L, 70-200 2.8 IS L, 17-40mm f4 L, 50 1.4, 580EX, 2x 580EXII, Canon 1.4x TC, 300 f4 IS L, 100mm 2.8 Macro, 100-400 IS L
Other Gear: Olympus E-PL1, Pan 20 1.7, Fuji 3D Camera, Lensbaby 2.0, Tamron 28-75 2.8, Alien Bees lighting, CyberSyncs, Domke, HONL, FlipIt.
~ Gear Pictures

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 8, 2009
    What browser?
    New location?

    Can you try again, here:
    http://www.biggstudios.com/homepage/cobrand.mg
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • JohnBiggsJohnBiggs Registered Users Posts: 841 Major grins
    edited September 9, 2009
    Andy wrote:
    What browser?
    New location?

    Can you try again, here:
    http://www.biggstudios.com/homepage/cobrand.mg

    It used to work here. It wouldn't suprize me if they tightened the proxy.

    I'm on IE7.

    BTW, When I customize a gallery and hit save, I also get the error. I don't have any problems with any other web form.

    <LI id=L_default_11>Error Code: 502 Proxy Error. The request is not supported. (50)
    Canon Gear: 5D MkII, 30D, 85 1.2 L, 70-200 2.8 IS L, 17-40mm f4 L, 50 1.4, 580EX, 2x 580EXII, Canon 1.4x TC, 300 f4 IS L, 100mm 2.8 Macro, 100-400 IS L
    Other Gear: Olympus E-PL1, Pan 20 1.7, Fuji 3D Camera, Lensbaby 2.0, Tamron 28-75 2.8, Alien Bees lighting, CyberSyncs, Domke, HONL, FlipIt.
    ~ Gear Pictures
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 9, 2009
    JohnBiggs wrote:
    It used to work here. It wouldn't suprize me if they tightened the proxy.

    I'm on IE7.

    BTW, When I customize a gallery and hit save, I also get the error. I don't have any problems with any other web form.

    <LI id=L_default_11>Error Code: 502 Proxy Error. The request is not supported. (50)
    Google says to disable caching with that error: http://forums.isaserver.org/m_2002006490/printable.htm
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • JohnBiggsJohnBiggs Registered Users Posts: 841 Major grins
    edited September 9, 2009
    Thank you for googling that for me. I will not be able to make these changes to the proxy/ISA server, so I will have to live with it.

    John
    Canon Gear: 5D MkII, 30D, 85 1.2 L, 70-200 2.8 IS L, 17-40mm f4 L, 50 1.4, 580EX, 2x 580EXII, Canon 1.4x TC, 300 f4 IS L, 100mm 2.8 Macro, 100-400 IS L
    Other Gear: Olympus E-PL1, Pan 20 1.7, Fuji 3D Camera, Lensbaby 2.0, Tamron 28-75 2.8, Alien Bees lighting, CyberSyncs, Domke, HONL, FlipIt.
    ~ Gear Pictures
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