Customer Service Turnaround Time ?
mnez17
Registered Users Posts: 13 Big grins
Hi,
Trying to get an idea of the "Image Specialist" turnaround time? I received some prints that I ordered and the subjects skin color has an orange tint. I believe these were printed in true color and not autocolor. I made the initial contact Friday morning and received a prompt response that an image specialist will review the order. I allowed 24 hours for a response and emailed again yesterday afternoon. As of today (Sunday), still no response. Does it usually take several days for a response ?
Trying to get an idea of the "Image Specialist" turnaround time? I received some prints that I ordered and the subjects skin color has an orange tint. I believe these were printed in true color and not autocolor. I made the initial contact Friday morning and received a prompt response that an image specialist will review the order. I allowed 24 hours for a response and emailed again yesterday afternoon. As of today (Sunday), still no response. Does it usually take several days for a response ?
Canon 1D Mark III|Canon 40D| Canon 350D| Opteka Battery Grip| 430EX| EF 85mm f/1.8 USM| EF 70-200mm 2.8L USM|EF 300 2.8L IS|EFS 17-55mm IS USM f2.8|Kenko 1.4X
A.L. Sports Photography
Sports Shooter
MaxPreps
A.L. Sports Photography
Sports Shooter
MaxPreps
0
Comments
It's the weekend, and replies for this sort of thing can be 24-48 hours.
No matter, the ColorBums will sort things out, and expedite a reorder, promise
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