Help! My Album is suddenly requiring a password from the public

sgrotta

Out of the blue, my home page album (www.AmHands.com) is suddenly prompting visitors for a password. That was never there before, and it certainly isn't my intention to keep people from being able to see my home page.

I haven't checked the rest of my site, yet.

Hoping someone is around on a Sunday to help with this, since I'm about to send out press releases on an exhibit, and I need the site working.

Thanks, Sally

Andy

checking!

Andy

Sally, all is well on your site, checking multiple browsers, logged out, logged in.

jfriend

sgrotta wrote:

Out of the blue, my home page album (www.AmHands.com) is suddenly prompting visitors for a password. That was never there before, and it certainly isn't my intention to keep people from being able to see my home page.

I haven't checked the rest of my site, yet.

Hoping someone is around on a Sunday to help with this, since I'm about to send out press releases on an exhibit, and I need the site working.

Thanks, Sally

There are certain failure modes for the slideshow that cause it to put up a password prompt, even when there is no password set. I would guess that it hit one of those failures and whatever caused it (Smugmug infrastructure, internet connection problems, slideshow problem, etc...) is gone now so the issue went away.

sgrotta

jfriend wrote:

There are certain failure modes for the slideshow that cause it to put up a password prompt, even when there is no password set. I would guess that it hit one of those failures and whatever caused it (Smugmug infrastructure, internet connection problems, slideshow problem, etc...) is gone now so the issue went away.

Thanks, guys. That's a relief to see it working again.

Is there any way I can prevent the same thing from happening again?

Thank you, Sally