SmugMug down?

gfw123

Just me?

http://www.smugmug.com/ fails to load as well as my custom domain to smugmug.

09:33 (GMT-8, PST) Sep. 30th.

--greg.

Uncle Frank

Me, too. It's been cranky all morning, and finally quit altogether.

chrismoore

I just get a blank white page in the browser. Tried multiple browsers and others' sites... same thing. Regardless if custom domain is used or not.

tsk1979

Same here, white blank page

KCDale99

chrismoore wrote:

I just get a blank white page in the browser. Tried multiple browsers and others' sites... same thing. Regardless if custom domain is used or not.

Well at least it isn't just me!

B Rock

Ditto. They must be having an issue. Right when I was trying to edit my site as well lol.

timnosenzo

Man... I usually cut SmugMug a lot of slack, but this really seems to be turning into a common occurrence. Bummmmer. :cry

kdizz

They aren't tweeting status updates either, which they normally do, so it must be bad...

gfw123 wrote:

Just me?

http://www.smugmug.com/ fails to load as well as my custom domain to smugmug.

09:33 (GMT-8, PST) Sep. 30th.

--greg.

chrismoore

kdizz wrote:

They aren't tweeting status updates either, which they normally do, so it must be bad...

I think they are all off to the Wild Utah workshop

phwayne

Yes, entire Smugmug.com site is down.
No information at this moment (9/30/09, 10:45 MST).
Anyone know where to look for a status?

Uncle Frank

They're on it. It's back in read-only mode as of now, and there's a note that says full service will be restored shortly.

These things happen, but smugmug's quick reaction and update is in stark contrast to a competitive site that was just down for 3 days, with no status reports for the first 48 hours. Smugmug rocks.

phwayne

Smugmug is down this morning.
Help page on smugmug says "We're having some temporary difficulties. We expect full service to resume shortly. Sorry!"

Help page works. http://www.smugmug.com/help/

Asha

phwayne wrote:

Help page on smugmug says "We're having some temporary difficulties. We expect full service to resume shortly. Sorry!"

Help page works. http://www.smugmug.com/help/

I'm up!

chrismoore

back up and running here too

Andy

timnosenzo wrote:

Man... I usually cut SmugMug a lot of slack, but this really seems to be turning into a common occurrence. Bummmmer. :cry

it was 15-20 mins and part of that was read only where photos were served up. http://smugmug.wordpress.com/?p=502

Very Sorry for the hassle today.

Andy

chrismoore wrote:

I think they are all off to the Wild Utah workshop

:nah

Andy

phwayne wrote:

No information at this moment (9/30/09, 10:45 MST).
Anyone know where to look for a status?

We always post on our Status Blog http://smugmug.wordpress.com

Andy

kdizz wrote:

They aren't tweeting status updates either, which they normally do, so it must be bad...

Nah, not bad. But I wasn't around to tweet, and it was short-lived. Thanks and sorry.