Problems uploading from Photoshop to Smugmug

Nensley

I recently installed Photoshop Elements 6 on my Macbook. I am having a really hard time trying to upload pics from photoshop elements to smugmug. I do not have the option in the share tab to upload to smugmug. I tried using the macdaddy and I was able to upload one unedited pic, but for the rest it says "smugvault" required. I tried uploading the pics individually on the smugmug upload page, but it will not allow me to pic an edited shot. I am getting irritated! Can anyone help me?

photokandy

What type of file are you trying to upload? Make sure you export to Smugmug as a JPEG, not a raw file (unless you really do have SmugVault).

Also, check here: http://wiki.smugmug.net/display/SmugMug/Photoshop+Elements+6+Uploading

If you have the non-USA version, that could be part of the problem?

Nensley

photokandy wrote:

What type of file are you trying to upload? Make sure you export to Smugmug as a JPEG, not a raw file (unless you really do have SmugVault).

Also, check here: http://wiki.smugmug.net/display/SmugMug/Photoshop+Elements+6+Uploading

If you have the non-USA version, that could be part of the problem?

I am assuming I have a USA version. It was bought here in the US and is in English.

I am trying to upload as JPG files. I do not have smugvault. I just did the VERY SLOW upload on the smugmug site, and it says they were uploaded, but they are not on my site anywhere. I am about to get a migraine.

phototristan

Nensley wrote:

I am assuming I have a USA version. It was bought here in the US and is in English.

I am trying to upload as JPG files. I do not have smugvault. I just did the VERY SLOW upload on the smugmug site, and it says they were uploaded, but they are not on my site anywhere. I am about to get a migraine.

Feel free to email us at the helpdesk and we will work with you to get this sorted.

http://www.smugmug.com/help/emailreal