Thank You Emails?

squiddysquiddy Registered Users Posts: 161 Major grins
edited October 24, 2009 in Mind Your Own Business
Do any of you send follow up emails to your customers when they purchase photos?


I had a lady asking me about when a certain photo was going to be posted so i just let her know i'd email her when it was posted. She really thought that was great service so it got me thinking maybe i should do something like a follow up email to thank them for buying photos.

Oh also, do you send anything to your wedding customers like for a year anniversary?
:wxwax Brass Knuckle Media

Comments

  • angevin1angevin1 Registered Users Posts: 3,403 Major grins
    edited October 24, 2009
    Folks seem to ask this often enough..but not many reply.

    http://www.dgrin.com/showthread.php?t=145082

    What I cannot imagine is Not replying, Not saying thanks, Not followin up.
    Cheers,
    tom wise
  • squiddysquiddy Registered Users Posts: 161 Major grins
    edited October 24, 2009
    Hey Thanks for the link!

    Having coupons would be one of those things to come in handy when sending thank you's.
    :wxwax Brass Knuckle Media
  • angevin1angevin1 Registered Users Posts: 3,403 Major grins
    edited October 24, 2009
    squiddy wrote:
    Hey Thanks for the link!

    Having coupons would be one of those things to come in handy when sending thank you's.

    Awesome idea!~
    tom wise
  • entropy07entropy07 Registered Users Posts: 79 Big grins
    edited October 24, 2009
    I always send thank you emails if they order anything outside of the package.

    As for anniversaries.. well it's my first year in weddings so I haven't passed one yet =) But most of my wedding clients get lifetime discounts on future products
    Nikon D700, 50mm f/1.8, 85mm f/1.8, 24-70mm f/2.8, 60mm f/2.8, SB-900
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