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Not getting thread subscription notofications

CynthiaMCynthiaM Registered Users Posts: 364 Major grins
edited October 26, 2009 in Dgrin Forum Support
For months I have not been getting notification of threads/post on the dgin boards. I think have my options set correctly (?) for me to get instant email notification but it's not happening. Is there something wrong with this feature?

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 26, 2009
    Check your spam folder? Who is your Email provider?
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    CynthiaMCynthiaM Registered Users Posts: 364 Major grins
    edited October 26, 2009
    Andy wrote:
    Check your spam folder? Who is your Email provider?

    It's not showing up in Spam. Email provider is bellsouth.net. Mail gets downloaded to outlook and is fetched by gmail with a copy staying resident on the bellsouth server. I don't think it is getting delivered; it's not anywhere on the server.
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    RichardRichard Administrators, Vanilla Admin Posts: 19,937 moderator
    edited October 26, 2009
    CynthiaM wrote:
    It's not showing up in Spam. Email provider is bellsouth.net. Mail gets downloaded to outlook and is fetched by gmail with a copy staying resident on the bellsouth server. I don't think it is getting delivered; it's not anywhere on the server.

    Are you not getting notifications at all, or is it an intermittent problem?
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    CynthiaMCynthiaM Registered Users Posts: 364 Major grins
    edited October 26, 2009
    Richard wrote:
    Are you not getting notifications at all, or is it an intermittent problem?

    I am not getting any notifications. They are nowhere to be found on the bellsouth server (remember from previous post that I always keep a copy on the server). I used to get them and I don't know if this is at all relevant, but if someone leaves a comment or signs my smugmug site guestbook, I get those. But I have not received email notifications of posts in months.
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