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no more than 40 pix

choudhrysaabchoudhrysaab Registered Users Posts: 249 Major grins
edited October 30, 2009 in SmugMug Support
Hi - I have the Smugmug Basic account. For the past three days I've been trying to upload my pictures but it will only upload 40 in the set. I can submit more pictures to the set but it only shows 40. There's no error message when uploading pictures either. I tried deleting a few and then readding but now the count is 37 and won't show others that I've tried to upload.

Help plz
Abi
Abi
http://choudhrysaab.smugmug.com

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    cabbeycabbey Registered Users Posts: 1,053 Major grins
    edited October 30, 2009
    choudhrysaab wrote:
    Hi - I have the Smugmug Basic account. For the past three days I've been trying to upload my pictures but it will only upload 40 in the set. I can submit more pictures to the set but it only shows 40. There's no error message when uploading pictures either. I tried deleting a few and then readding but now the count is 37 and won't show others that I've tried to upload.

    Help plz
    Abi

    Howdy Abi, I see quite a number of errors in your upload log: http://www.smugmug.com/homepage/uploadlog.mg

    Could it be that the 40 images it's showing are all the ones that successfully uploaded, and all the missing ones are accounted for in those errors?

    (p.s. great fall foliage shots!)
    SmugMug Sorcerer - Engineering Team Champion for Commerce, Finance, Security, and Data Support
    http://wall-art.smugmug.com/
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    richWrichW Registered Users Posts: 941 Major grins
    edited October 30, 2009
    cabbey wrote:
    Howdy Abi, I see quite a number of errors in your upload log: http://www.smugmug.com/homepage/uploadlog.mg

    Could it be that the 40 images it's showing are all the ones that successfully uploaded, and all the missing ones are accounted for in those errors?

    (p.s. great fall foliage shots!)
    Abi, make sure the images you are uploading are within our size limits: http://www.smugmug.com/help/upload-photos

    If the problem continues, shoot us an email to the help desk: http://www.smugmug.com/help/emailreal
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    choudhrysaabchoudhrysaab Registered Users Posts: 249 Major grins
    edited October 30, 2009
    richW wrote:
    Abi, make sure the images you are uploading are within our size limits: http://www.smugmug.com/help/upload-photos

    If the problem continues, shoot us an email to the help desk: http://www.smugmug.com/help/emailreal

    i can understand now why i might be having these problems as my file sizes are most likely above 12MB. I'll go home and try to compress them and then upload them.

    Thank you!
    Abi
    http://choudhrysaab.smugmug.com
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