Galleries lockup with IE8/XP not IE8/FF

DulaMugDulaMug Registered Users Posts: 90 Big grins
edited November 2, 2009 in SmugMug Support
All my galleries lockup when using IE8 and XP but work with FF and IE8 with Vista. Unable to open thumbs in the galleries and unable to view slideshow.

If you have IE8/XP please try it and let me know if it works and/or what the problem may be.

Thanks,

Comments

  • AllenAllen Registered Users Posts: 10,014 Major grins
    edited November 2, 2009
    I have more then three visitors reporting the same, nothing is clickable on
    my Smugmug style page. Even the KB arrow keys won't advance photos. All
    have latest Java. This also happened for me on my Dad's pc.

    One of them noticed after clicking non-responsive thumb, if hitting browser
    refresh button, not F5, the main photo of thumb clicked would come up.
    Also on Dad's pc the page nav is missing.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited November 2, 2009
    DulaMug wrote:
    All my galleries lockup when using IE8 and XP but work with FF and IE8 with Vista. Unable to open thumbs in the galleries and unable to view slideshow.

    If you have IE8/XP please try it and let me know if it works and/or what the problem may be.

    Thanks,
    Bill, I would suggest remove this line of your javascript customization:

    YE.onContentReady("slideshowButton", MoveToCartDiv);

    Since some changes Smugmug made a little while ago, that line can cause problems on some versions of IE. I can't say whether that is what is causing your problem or not, but I'd suggest getting rid of it.

    If you still want to move the slideshow button, there's a new way to do it in customization 4a here.
    --John
    HomepagePopular
    JFriend's javascript customizationsSecrets for getting fast answers on Dgrin
    Always include a link to your site when posting a question
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited November 2, 2009
    Allen wrote:
    I have more then three visitors reporting the same, nothing is clickable on
    my Smugmug style page. Even the KB arrow keys won't advance photos. All
    have latest Java. This also happened for me on my Dad's pc.

    One of them noticed after clicking non-responsive thumb, if hitting browser
    refresh button, not F5, the main photo of thumb clicked would come up.
    Also on Dad's pc the page nav is missing.
    Allen, it looks like the same advice I offered Bill applies to you. I don't know if it will fix the issue, but it's something you should fix.
    --John
    HomepagePopular
    JFriend's javascript customizationsSecrets for getting fast answers on Dgrin
    Always include a link to your site when posting a question
  • AllenAllen Registered Users Posts: 10,014 Major grins
    edited November 2, 2009
    jfriend wrote:
    Allen, it looks like the same advice I offered Bill applies to you. I don't know if it will fix the issue, but it's something you should fix.
    It was using latest FF where I saw the problem. Others probably were
    using IE. But I will make the change and see what happens. Thanks.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • DulaMugDulaMug Registered Users Posts: 90 Big grins
    edited November 2, 2009
    jfriend wrote:
    Bill, I would suggest remove this line of your javascript customization:

    YE.onContentReady("slideshowButton", MoveToCartDiv);

    Since some changes Smugmug made a little while ago, that line can cause problems on some versions of IE. I can't say whether that is what is causing your problem or not, but I'd suggest getting rid of it.

    If you still want to move the slideshow button, there's a new way to do it in customization 4a here.
    JFriend,

    That solved the problem. Thank you very much. Does this mean we can't have the cart and slideshow buttons on the same line? Is someone working on a fix?

    Thanks again.
  • DulaMugDulaMug Registered Users Posts: 90 Big grins
    edited November 2, 2009
    DulaMug wrote:
    JFriend,

    That solved the problem. Thank you very much. Does this mean we can't have the cart and slideshow buttons on the same line? Is someone working on a fix?

    Thanks again.
    I just finish reading your post and she the new way to put the buttons where I want them.

    Thanks,
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