Square thumbnail for video irreversible?

MalteMalte Registered Users Posts: 1,181 Major grins
edited November 5, 2009 in SmugMug Support
I uploaded a video to a gallery that had sqare thumbnails applied. I then changed the setting to original but no new thumbnail.

http://malte.smugmug.com/SmugMug/Customization/Homepage-single-photo-or-video/10063623_UwiD5#690246169_StunU

Malte

Comments

  • MalteMalte Registered Users Posts: 1,181 Major grins
    edited November 5, 2009
    Malte wrote:
    I uploaded a video to a gallery that had sqare thumbnails applied. I then changed the setting to original but no new thumbnail.

    http://malte.smugmug.com/SmugMug/Customization/Homepage-single-photo-or-video/10063623_UwiD5#690246169_StunU

    Malte

    Has anyone else noticed this?

    Malte
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited November 5, 2009
    Malte, I am afraid that it is a bug and it is in the bug reporter to be fixed. Sorry.

    I have no timeline yet when it can be fixed. For now, reuploading using the correct settings is the only way to change it that I am aware of.
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  • MalteMalte Registered Users Posts: 1,181 Major grins
    edited November 5, 2009
    docwalker wrote:
    Malte, I am afraid that it is a bug and it is in the bug reporter to be fixed. Sorry.

    I have no timeline yet when it can be fixed. For now, reuploading using the correct settings is the only way to change it that I am aware of.

    That's cool Doc, just so we know. I haven't uploaded any quantities like this. Just to be clear, the upcoming bugfix won't generate a correct thumbnail on existing videos?

    Malte
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