Can't be social

timk519timk519 Registered Users Posts: 831 Major grins
edited November 5, 2009 in Bug Reporting
I was trying to share a gallery to facebook, and got this message back:

There was an error, please check your data and try again

That was it - no indication what the error was, etc.

Thoughts?
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Comments

  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited November 5, 2009
    Its possible that your other connection issue is related. But you may need to try breaking the Facebook connection and relogging in. My connection got mucked up due to a problem with FB and it took a couple tries to get it reestablished. I had to go to FB and remove SmugMugs access. Once you do that go back to SmugMug and try sending again. Be sure to be logged into Facebook on a different tab on your browser as that seemed to help me.
    SmugMug Support Hero
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  • scotticusscotticus Registered Users Posts: 159 Major grins
    edited November 5, 2009
    timk519, Would you mind doing me a favor, and try to post with debugging turned on?

    Simply click this link: http://bit.ly/3ulr6s

    After you post, it should show you a bunch of text at the bottom of the window, can you either paste it into here or send it to me in a PM? Oh also, what browser/OS are you using?

    Thanks, and sorry for all the trouble.
    -Scott.
    timk519 wrote:
    I was trying to share a gallery to facebook, and got this message back:

    There was an error, please check your data and try again

    That was it - no indication what the error was, etc. Thoughts?
  • timk519timk519 Registered Users Posts: 831 Major grins
    edited November 5, 2009
    scotticus wrote:
    Oh also, what browser/OS are you using?
    Error code PM'd. I'm running XP & FF 3.0.15

    The test image showed up on my FB page.
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