We couldn´t crop your photo.

sirbenfrosirbenfro Registered Users Posts: 102 Major grins
edited November 11, 2009 in SmugMug Support
Not had a problem with this before, but have tried many times, with different OS´s, different computers. Comes up with the above "Something has happened, we could not crop your photo...." I have left it for ages to see if it does anything, but zilch!
Any ideas?
Thanks
http://www.pembrokeshirephotos.eu

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 11, 2009
    sirbenfro wrote:
    Not had a problem with this before, but have tried many times, with different OS´s, different computers. Comes up with the above "Something has happened, we could not crop your photo...." I have left it for ages to see if it does anything, but zilch!
    Any ideas?
    Thanks
    Hi, please write our Support Heroes with the link to the photo so we can best help you.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • sirbenfrosirbenfro Registered Users Posts: 102 Major grins
    edited November 11, 2009
    Andy wrote:
    Hi, please write our Support Heroes with the link to the photo so we can best help you.
    OK, thanks
    http://www.pembrokeshirephotos.eu
  • AllenAllen Registered Users Posts: 10,014 Major grins
    edited November 11, 2009
    I been getting the "couldn't crop thumb" one or two times in almost every new
    gallery last week or so. Only way I found around it was make a 2nd copy and
    crop its thumb. Then delete original. This is using the new crop thumbnail
    under tools, this photo.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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