People unable to see my hotlinked images

toyahtoyah Registered Users Posts: 8 Beginner grinner
edited November 16, 2009 in Bug Reporting
I posted some of my photos on another forum (link to the topic is here: http://www.reptileforums.co.uk/snake-pictures/412086-big-pile-paradox.html)

The images show fine for me, but other users are reporting not being able to see them. All of the links to the images are fine, and I don't think it's ISP related as my husband was unable to see them on his laptop. If he goes to http://stramash.smugmug.com/Snakes/random-snakes he can view the images, and view the XL versions of the pictures there. Once doing that, they show up on the forum post.

Any ideas?

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 15, 2009
    Ext links are on, and we can see them fine on your forum post. Have the other user write our Support Heroes, maybe he's got images blocked in his browser.
  • toyahtoyah Registered Users Posts: 8 Beginner grinner
    edited November 15, 2009
    I don't think that is the issue - this are half a dozen people who've reported it over two forums, all of whom can normally view image posts, plus my husband who definitely has images switched on.

    It's not reasonable to expect that everyone is having the same issue for that reason, and for them all to have to contact smugmug before they can view! They can view them fine if I upload them back onto flickr.
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited November 16, 2009
    Toyah,

    Can you try something for me? See if the Forum option in the Share Get a Link will show up correctly. It looks like your setting are correct. The forum links are a little different than the straight image links and seem to work better for some forums.

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
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