print size of smugvault images too small??

like2learnlike2learn Registered Users Posts: 30 Big grins
edited November 27, 2009 in SmugMug Support
it seems my .tif uploads that are usually approximately 15mb are showing as 'too small to print' in most of the larger (> 8x10 ) sizes? to look at file info the image is shown to only be, in one case, 268kb on a 14mb tif file. what am I doing wrong? I'd like to be able to print, and have available for purchase, these tif images in the larger sizes. any ideas? thanks all.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 15, 2009
    You would not want to print from the jpg rendered from one of your TIFFs in our SmugVault.

    Got a link? ear.gif

    We don't print from Tiffs in SmugVault. Only from your JPGs in the gallery.
  • like2learnlike2learn Registered Users Posts: 30 Big grins
    edited November 16, 2009
    Hi Andy,

    I guess that's the issue then. The rendered jpg of my smugvaulted image is too small. Is there a way to change that?

    I'll try to get a link when I can slow down.

    Thanks.
  • like2learnlike2learn Registered Users Posts: 30 Big grins
    edited November 17, 2009
    anyone? anyone?
    like2learn wrote:
    Hi Andy,

    I guess that's the issue then. The rendered jpg of my smugvaulted image is too small. Is there a way to change that?

    I'll try to get a link when I can slow down.

    Thanks.
  • MalteMalte Registered Users Posts: 1,181 Major grins
    edited November 18, 2009
    like2learn wrote:
    Is there a way to change that?

    Not to my knowledge. TIFF isn't a supported file format at SmugMug, meaning for upload display and print. If you tack on a SmugVault subscription you can upload any other file, but only for storage. The rendered JPEGs is meant to be a graphical representation of your file, more pleasing to the eye and easier to organize, than a generic TIFF icon.

    Malte
  • like2learnlike2learn Registered Users Posts: 30 Big grins
    edited November 18, 2009
    Thanks. So what should I do that stores my images in Smugvault and still allows good printable files from Smugmug?
    Malte wrote:
    Not to my knowledge. TIFF isn't a supported file format at SmugMug, meaning for upload display and print. If you tack on a SmugVault subscription you can upload any other file, but only for storage. The rendered JPEGs is meant to be a graphical representation of your file, more pleasing to the eye and easier to organize, than a generic TIFF icon.

    Malte
  • MalteMalte Registered Users Posts: 1,181 Major grins
    edited November 19, 2009
    like2learn wrote:
    Thanks. So what should I do that stores my images in Smugvault and still allows good printable files from Smugmug?

    Get a SmugVault, upload high quality JPEGs aswell as TIFFs to the same gallery, JPEGs will be viewable and printable by you and your viewers/customers, TIFFs will be viewable and retrievable by you.

    Malte
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 19, 2009
    like2learn wrote:
    anyone? anyone?
    I need a link :D
  • like2learnlike2learn Registered Users Posts: 30 Big grins
    edited November 19, 2009
  • like2learnlike2learn Registered Users Posts: 30 Big grins
    edited November 21, 2009
    C'mon Andy..........what, you don't like my linky?
    like2learn wrote:
  • like2learnlike2learn Registered Users Posts: 30 Big grins
    edited November 23, 2009
    Hello? "Is that you John Wayne? Is this me?"
    like2learn wrote:
    C'mon Andy..........what, you don't like my linky?
  • denisegoldbergdenisegoldberg Administrators Posts: 14,405 moderator
    edited November 23, 2009
    like2learn wrote:
    Are you asking why you can't print this at a large size? I changed the -L to -O to see the original, and the size shown is 481x319. That's too small to print. Minimum print resolutions can be seen on this page - http://www.smugmug.com/help/print-quality.

    As Malte noted above, if you want to print you need to upload high quality jpg images.

    --- Denise
  • like2learnlike2learn Registered Users Posts: 30 Big grins
    edited November 25, 2009
    It's something with Smugmug's representation of the really large .tif file I have in Sumgvault. My understanding is that Smugmug converts it to jpg. I just want to find a way to print large images and still use Smugvault without much fuss. Thanks.
    Are you asking why you can't print this at a large size? I changed the -L to -O to see the original, and the size shown is 481x319. That's too small to print. Minimum print resolutions can be seen on this page - http://www.smugmug.com/help/print-quality.

    As Malte noted above, if you want to print you need to upload high quality jpg images.

    --- Denise
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 27, 2009
    like2learn wrote:
    C'mon Andy..........what, you don't like my linky?
    I do- thanks.
    IIRC, David answered you last night from our help desk - if I'm wrong, let me know, ok? Thanks!
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