Missing Buttons on Keyword Gallery

BigRed

Another needy newbie question -- hope I'm not wearing out my welcome here! I've hunted but can't figure out why the Style Picker and Share buttons are missing from my Keyword gallery.

The Style Picker is correctly absent from all my regular galleries, because I have forced the viewing style to Thumbnail in all Gallery Settings. If I un-force the style on a particular gallery, the Style Picker returns to that gallery and works perfectly there. But it still doesn't appear on the Keyword gallery.

I've removed some options from the Share Menu, but that button appears correctly on all my regular galleries. Just not on the Keyword gallery.

I have hidden the Keyword gallery's Cart buttons, but that doesn't seem to be the source of the problem because if I remove it, I just get the Buy & Cart buttons back.

Stumped. Any ideas on where to look next? Thanks!

jfriend

That is odd. There's definitely something odd happening on the Smugmug end of things. This keyword gallery of yours:

http://janicebrowne.smugmug.com/keyword/all%20photos#720272408_zY4kN

has no style picker button. The fact that it doesn't show is not because of your customization because the page itself does not contain the javascript to put the button in the page.

This keyword gallery of mine:

http://jfriend.smugmug.com/keyword/alaska#39944796_2KyJ2

does have a style button.

I'm not aware of any way to configure this behavior so Smugmug is doing something differently on the back-end for your galleries vs. mine. This is something you'll need an answer from Smugmug on.

BigRed

jfriend wrote:

That is odd. There's definitely something odd happening on the Smugmug end of things. This keyword gallery of yours:

http://janicebrowne.smugmug.com/keyword/all%20photos#720272408_zY4kN

has no style picker button. The fact that it doesn't show is not because of your customization because the page itself does not contain the javascript to put the button in the page.

This keyword gallery of mine:

http://jfriend.smugmug.com/keyword/alaska#39944796_2KyJ2

does have a style button.

I'm not aware of any way to configure this behavior so Smugmug is doing something differently on the back-end for your galleries vs. mine. This is something you'll need an answer from Smugmug on.

Thanks, John, for taking a look and drawing that conclusion. I'm trying hard to be self-sufficient and am so relieved it wasn't something totally obvious I was missing. I'll eager await a reply from a SM person.

Malte

jfriend wrote:

...This keyword gallery of mine:

http://jfriend.smugmug.com/keyword/alaska#39944796_2KyJ2

does have a style button.

I'm not aware of any way to configure this behavior...

Wow. Do you always get the style picker when you generate a keyword gallery? Like you said, keyword galleries have no gallery settings option in the tools menu...

Malte

jfriend

Malte wrote:

Wow. Do you always get the style picker when you generate a keyword gallery? Like you said, keyword galleries have no gallery settings option in the tools menu...

Malte

As best I can see, I always get a style menu in keyword galleries.

ivar

It seems to use the behavior of the first image on the keyword page.

Go to the gallery that hosts the first image, select that to have a 'viewer controlled' style, and then go to the keyword page again. Does that change things?

---> moved to 'bug reporting'.

jfriend

ivar wrote:

It seems to use the behavior of the first image on the keyword page.

Go to the gallery that hosts the first image, select that to have a 'viewer controlled' style, and then go to the keyword page again. Does that change things?

---> moved to 'bug reporting'.

If I lock the gallery of the first image to Thumbnail view, I still get a Style menu in the keyword view. If I lock the gallery of the first image to Journal (old), then the Style menu disappears in the keyword view.. I didn't try all the other views, but there does appear to be some sort of relationship there.

Malte

ivar wrote:

It seems to use the behavior of the first image on the keyword page.

Go to the gallery that hosts the first image, select that to have a 'viewer controlled' style, and then go to the keyword page again. Does that change things?

---> moved to 'bug reporting'.

When switching from Thumbnails to Viewer Controlled in the gallery containing the first picture, I now get the switcher in the keyword gallery.

Malte

BigRed

Malte wrote:

When switching from Thumbnails to Viewer Controlled in the gallery containing the first picture, I now get the switcher in the keyword gallery.

Malte

If it helps... I first noticed the absence of both the Style Picker and Share buttons when I had all of my listed/indexed galleries locked in both to Share and to Thumbnail style, but the Keyword gallery came up in SmugMug style.

jfriend

BigRed wrote:

If it helps... I first noticed the absence of both the Style Picker and Share buttons when I had all of my listed/indexed galleries locked in both to Share and to Thumbnail style, but the Keyword gallery came up in SmugMug style.

The keyword gallery comes up in the last gallery style that a user selected from a viewer controlled gallery (the last selected gallery style is remembered in a browser cookie). If the user hasn't ever manually selected a gallery style (in the current domain), then it will default to the Smugmug style regardless of what you use in the rest of your site. Since it's possible to build a site that uses only other viewing styles, it does seem like a bit of a missing feature that we can't control the viewing style of popular, keyword and search results to match what we might be doing in the rest of our site.

BigRed

jfriend wrote:

The keyword gallery comes up in the last gallery style that a user selected from a viewer controlled gallery (the last selected gallery style is remembered in a browser cookie). If the user hasn't ever manually selected a gallery style (in the current domain), then it will default to the Smugmug style regardless of what you use in the rest of your site. Since it's possible to build a site that uses only other viewing styles, it does seem like a bit of a missing feature that we can't control the viewing style of popular, keyword and search results to match what we might be doing in the rest of our site.

I agree. But at least there is the option of using your customization to force a style (http://www.dgrin.com/showthread.php?t=135054), IF I could get the Style Picker button back on the Keyword gallery. (I'm not using Popular or Search at present.)
Edit: Also, I might want to change back to Viewer-Controlled style.

BigRed

This is not a fiery burning issue, but a couple more thoughts (I love a puzzle!)...

1. About the missing Style Picker button... Like Malte, I can get the button if I un-force the style of the gallery containing the first image. I'm guessing that the logic removes the button if all of the displayed images live in a forced-style gallery (my case).

2. About the missing Share button... Am I correct that it normally is present on the keyword gallery page, or is that a false assumption?

BigRed wrote:

... But at least there is the option of using your customization to force a style (http://www.dgrin.com/showthread.php?t=135054) ...

If I interpret it correctly, that forced-style script requires the presence of a Style Picker button on the page to work. Catch-22.

Allen

BigRed wrote:

This is not a fiery burning issue, but a couple more thoughts (I love a puzzle!)...

1. About the missing Style Picker button... Like Malte, I can get the button if I un-force the style of the gallery containing the first image. I'm guessing that the logic removes the button if all of the displayed images live in a forced-style gallery (my case).

2. About the missing Share button... Am I correct that it normally is present on the keyword gallery page, or is that a false assumption?



If I interpret it correctly, that forced-style script requires the presence of a Style Picker button on the page to work. Catch-22.

All my galleries are in Smugmug style with it forced, no picker and I do
get the picker in the KW and popular galleries.

Remove this line at the bottom of your top javascript
__________________

Have you tried removing all your javascript temporarily and see if the picker shows up?

.

BigRed

Allen wrote:

All my galleries are in Smugmug style with it forced, no picker and I do
get the picker in the KW and popular galleries.

Remove this line at the bottom of your top javascript
__________________

Have you tried removing all your javascript temporarily and see if the picker shows up?

.

Just in case my not responding to this question is holding up SM's bug investigation: Yes, I removed the line and all my javascript temporarily --> still no sign of the missing Style & Share buttons on my Keyword gallery. Status?

docwalker

I was not aware that the keyword results page ever had that style picker so I am thinking that it is a bug. I will look into it.

jfriend

docwalker wrote:

I was not aware that the keyword results page ever had that style picker so I am thinking that it is a bug. I will look into it.

Doc, it's always had it as far as I can remember and I think it should because the user should be offered an option for how they want to view the keywords gallery (if the site owner wants that). I wrote a script a long time ago that many people have used to change the default style of the keyword gallery so I know it's been settable for a long time.

Allen

There is no style picker on my keyword pages, only popular pages.
There really needs to be one.

jfriend

Allen wrote:

There is no style picker on my keyword pages, only popular pages.

For some people, it seems to have disappeared on their keyword pages a few months ago. There's a theory that if images in the keyword feed are from galleries that are locked into a particular style, then Smugmug doesn't show the style picker. I haven't investigated that theory other than to report that I don't lock the style of my galleries and I do have a style picker in my keyword galleries.

Allen

jfriend wrote:

For some people, it seems to have disappeared on their keyword pages a few months ago. There's a theory that if images in the keyword feed are from galleries that are locked into a particular style, then Smugmug doesn't show the style picker. I haven't investigated that theory other than to report that I don't lock the style of my galleries and I do have a style picker in my keyword galleries.

I just confirmed it. I have all galleries with keywords locked to SM style. I
changed one to viewer choice and the KW page now has a style picker.
Changed back to SM locked and style picker disappeared on KW page.
Thanks John, you plugged that one.

docwalker

Either way, I have created the bug and linked it to this discussion. There are so many facets of the site and things change on a regular basis that it is hard for me to keep up. Plus I have been distracted lately with a new baby. I can tell something is not working right so I wrote up what is happening and what I expect should happen. That should be enough to get things going.

Thanks for your help duplicating and testing it out.

jfriend

docwalker wrote:

Either way, I have created the bug and linked it to this discussion. There are so many facets of the site and things change on a regular basis that it is hard for me to keep up. Plus I have been distracted lately with a new baby. I can tell something is not working right so I wrote up what is happening and what I expect should happen. That should be enough to get things going.

Thanks for your help duplicating and testing it out.

Congrats on the baby! How do you think it should behave differently than it is now?

docwalker

It should work correctly and not cause confusion

jfriend

docwalker wrote:

It should work correctly and not cause confusion

Not causing confusion is a good idea. You said you'd filed bugs and explained what you thought should be happening in the bug so I was hoping you could share how you thought it should work so we could see whether we agree or not.

For example, I would hate for the style picker to be removed for everyone and take away the viewer choice. That would obviously remove the confusion about why it's there sometimes and not others, but at a loss of functionality.

BigRed

docwalker wrote:

Either way, I have created the bug and linked it to this discussion. There are so many facets of the site and things change on a regular basis that it is hard for me to keep up. Plus I have been distracted lately with a new baby. I can tell something is not working right so I wrote up what is happening and what I expect should happen. That should be enough to get things going.

Thanks for your help duplicating and testing it out.

Doc, could we please have an update on the status of this bug fix? Thanks!

docwalker

Jan,

I am afraid that I cannot give any updates. The bugs have been filed and they are in the hands of the programmers. It takes time to fix bugs, and make sure that we do not break other parts of the site in the process. They then have to be tested etc. Keep an eye on the release notes page as we usually announce bug fixes there.

--Doc

BigRed

BigRed wrote:

I agree. But at least there is the option of using your customization to force a style (http://www.dgrin.com/showthread.php?t=135054), IF I could get the Style Picker button back on the Keyword gallery. (I'm not using Popular or Search at present.)
Edit: Also, I might want to change back to Viewer-Controlled style.

FYI for anyone who may be following this thread: John has recently worked his script-magic and updated that customization to work even if there is no Style Picker button:
http://www.dgrin.com/showthread.php?t=135054

YAY!!! Thanks again to John!

DJDigitalDave

jfriend wrote:

Since it's possible to build a site that uses only other viewing styles, it does seem like a bit of a missing feature that we can't control the viewing style of popular, keyword and search results to match what we might be doing in the rest of our site.

Precisely.

- Dave

docwalker

I have filed a feature request for this. You might also want to start an item here: http://smugmug.uservoice.com/ so that we can get votes from others that also want it.

denisegoldberg

keyword (result) pages on my site are also missing the style button. If I remove all of the CSS the style button is still missing from that page.

I am not willing to switch to viewer-controlled styles - I would have less of a problem with this if the keyword page came up in smugmug style - but it doesn't always.

Per the last comment - I don't believe this should be a feature request. It is a shortcoming in the software, one that should be corrected. If you don't want to add a style button to this page when the galleries are locked into a particular style, at least let me choose the style.

--- Denise