Strange Displaying of Set Pricing for Multiple Galleries

NostalgicDad

When I try to set prices on multiple galleries, the behavior of that page is very strange......not like it used to be the last time I used it which was about 2 weeks ago. All of the categories and sub-categories are sort of all over the place. Then when expanding and selecting a particular sub-category, the galleries are listed but there is no obvious way to select them or to show which ones are selected.

Is there something going on with this particular feature that might be causing this to happen?

NostalgicDad

Anyone else seeing strange behavior with the pricing for multiple galleries page? Mine is still totally wonky.

Andy

NostalgicDad wrote:

When I try to set prices on multiple galleries, the behavior of that page is very strange......not like it used to be the last time I used it which was about 2 weeks ago. All of the categories and sub-categories are sort of all over the place. Then when expanding and selecting a particular sub-category, the galleries are listed but there is no obvious way to select them or to show which ones are selected.

Is there something going on with this particular feature that might be causing this to happen?

Danny, please list the 1-2-3 steps, with links on your site, so I can replicate, thanks.

NostalgicDad

Andy wrote:

Danny, please list the 1-2-3 steps, with links on your site, so I can replicate, thanks.

In any particular gallery, I'll do the following.....

1) Set Prices
2) Click Galleries
3) Then on Price Your Photos page, the layout is hard to describe but there just seems to be no rhyme or reason with regards to how the galleries and categories are displayed and selectable.

My site link is in my sig, not sure if this page link will work for you.....
http://www.s3nets.com/sales/setprices.mg?ImageID=718500870&ImageKey=9dquj&Type=AlbumBulk

Thanks!

Andy

Danny, is this not what you see?

NostalgicDad

I do not see that layout. Rather, I see this.....

NostalgicDad

Also, if I try to expand one that contains sub-categories (such as the Basketball category), nothing is displayed.

NostalgicDad

Any thoughts one way or the other?

Andy

NostalgicDad wrote:

Any thoughts one way or the other?

what browser and version please?

NostalgicDad

Andy wrote:

what browser and version please?

IE 7 and on multiple pc's. It appears to be fine in FF.

NostalgicDad

Andy wrote:

what browser and version please?

IE 7 and on multiple pc's. It appears to be fine in FF.

Andy

NostalgicDad wrote:

IE 7 and on multiple pc's. It appears to be fine in FF.

Hm, okay. I'll triple-check.
Please try clearing your cache in IE7?

Andy

Andy wrote:

Hm, okay. I'll triple-check.
Please try clearing your cache in IE7?

Ouch, nevermind - I seee it's jacked. Will get on it!

NostalgicDad

Andy wrote:

Ouch, nevermind - I seee it's jacked. Will get on it!

Hmmm. What, like "hi"jacked? But seriously and so I'm not losing my mind, something on your end?

Andy

NostalgicDad wrote:

Hmmm. What, like "hi"jacked? But seriously and so I'm not losing my mind, something on your end?

Yes, broken, busted. Our fault. Use IE8 or FF in the meantime, Sorry!

NostalgicDad

Andy wrote:

Yes, broken, busted. Our fault. Use IE8 or FF in the meantime, Sorry!

Thank you!

NostalgicDad

Andy......Can I get a status on this?

Andy

NostalgicDad wrote:

Andy......Can I get a status on this?

Sure, we'll announce it in release notes. You'll want to subscribe to our Release Notes blog, so that you don't miss a single update from SmugMug http://blogs.smugmug.com/release-notes/ at the bottom, there's a link for Entries (RSS) - put that in your favorite feed reader.

NostalgicDad

Andy wrote:

Sure, we'll announce it in release notes. You'll want to subscribe to our Release Notes blog, so that you don't miss a single update from SmugMug http://blogs.smugmug.com/release-notes/ at the bottom, there's a link for Entries (RSS) - put that in your favorite feed reader.

Yes, I subscribe already and will watch for that. I guess I was under the impression that it was perhaps more related to only my account.

Andy

NostalgicDad wrote:

Yes, I subscribe already and will watch for that. I guess I was under the impression that it was perhaps more related to only my account.

No, not in the least. That's why I said this above: "Yes, broken, busted. Our fault."

NostalgicDad

Still A Problem....
Andy.....The IE7 problems on the package scrolling thread made me remember this issue as well. It is still the same as when we last discussed it and even appears worse now. When trying to use the Multiple Gallery pricing with IE7, I now get the following error message on multiple machines. Of course, FF is still fine.

NostalgicDad

NostalgicDad wrote:

Andy.....The IE7 problems on the package scrolling thread made me remember this issue as well. It is still the same as when we last discussed it and even appears worse now. When trying to use the Multiple Gallery pricing with IE7, I now get the following error message on multiple machines. Of course, FF is still fine.

Hello, hello?