Uploaders - all of them - not functioning

BeltzClan

I have Chrome and Explorer.

None of the uploaders are currently working. Although I have not downloaded the application version...

Bc-photo.smugmug.com

BeltzClan

BeltzClan wrote:

I have Chrome and Explorer.

None of the uploaders are currently working. Although I have not downloaded the application version...

Bc-photo.smugmug.com

I should note I was not having problems earlier today.

BeltzClan

Still not working.....

Andy

Hi, please write our Support Heroes we'll help you from the help desk thanks.

timk519

Andy wrote:

Hi, please write our Support Heroes we'll help you from the help desk thanks.

I got a "system error (nofiles)" back when trying to upload from the LR plugin. Looks like some kernel settings need to be bumped.

timk519

I've gotten some images uploaded using the LR plugin, and all seems well now.

no response to my email sent to the "help" address yet....

Andy

timk519 wrote:

I've gotten some images uploaded using the LR plugin, and all seems well now.

no response to my email sent to the "help" address yet....

Tim, we answer most mails all year round within 1hr or less. Rarely ever over 2 hours. This is our busiest week of the year. I'm sorry, your message got answered in 2hrs 45 mins

timk519

Andy wrote:

Tim, we answer most mails all year round within 1hr or less. Rarely ever over 2 hours. This is our busiest week of the year. I'm sorry, your message got answered in 2hrs 45 mins

Well Harumph!


On another note, I just got a 'wrong format' error for one of the images I'd uploaded from LR. It seems to've gone through on the second try though.

Robertk

timk519 wrote:

Well Harumph!


On another note, I just got a 'wrong format' error for one of the images I'd uploaded from LR. It seems to've gone through on the second try though.

I keep getting the wrong format error no matter how I upload the images.

:-( Its funny that I have this problem now that my trial has ended and I paid my money.

timk519

Robertk wrote:

I keep getting the wrong format error no matter how I upload the images.

:-( Its funny that I have this problem now that my trial has ended and I paid my money.

I've been uploading updated images all day using the LR plugin, and I've gotten "wrong format" once.

I'm not sure if it's because I tried to upload an un-changed picture or not though.

Robertk

timk519 wrote:

I've been uploading updated images all day using the LR plugin, and I've gotten "wrong format" once.

I'm not sure if it's because I tried to upload an un-changed picture or not though.

Its not every image. Its random images. Its very annoying with the plugin since the whole upload stops.

docwalker

I am not sure what is causing this. I will investigate. Is it only happening when uploading from Lightroom or does files exported from Lightroom and uploaded using the Simple Uploader do it?

DeVerm

If you try to replace images it's the same bug as in the other threads... only works for images that have actually changed the graphics part. When only IPTC or EXIF has changed, SM does not accept you replace request and discards your upload.

See the other threads for more info. I created a fix for IMatch users, using the API.

cheers,
Nick.

Robertk

I have had the same problems with all uploaders. The problem is on new images and not just replaced. Even had it occur for a video.

DeVerm

Robertk wrote:

I have had the same problems with all uploaders. The problem is on new images and not just replaced. Even had it occur for a video.

Then it's not related to that bug. May be there's multiple issues but I never had a problem with a new image.

cheers,
Nick.

timk519

DeVerm wrote:

Then it's not related to that bug. May be there's multiple issues but I never had a problem with a new image.

I'm having problems where updating existing pics with revised versions is resulting in adding the new pic to the gallery instead of replacing the previously existing image.